Hi, I've been using trac and agilo in my organization for couple of months now and we've been pretty happy with our learnings with time (that's very much satisfying in itself). We've got some new requirements from higher management and i would try to explain couple of them here to see if some of you've any experience or ideas to share on such an scrum implementation.
1. We've different product lines that the company works on (Consider productA, productB, productC) 2. There are multiple customers (CustomerA, CustomerB, CustomerC) that we've been serving to and they have different engagements with our company. That is, CustomerA might be using productA based service implementation, CustomerB might have subscribed to product B and productC while CustomerC is subscribed to all the three. 3. There are different teams that get involved at multiple stages in our customer engagements namely TeamA, TeamB and TeamC. For sake of simplicity lets assume that these teams have disjoint set of people i.e. no teams have a common team member. Also these teams work on totally disjoint set of tasks towards a deliverable for a customer. 4. A team member might be working on multiple products and for multiple customers at the same time. Here are the key challenges (in my opinion, i would be delighted to hear more ideas): 1. Since different teams work on disjoint set of tasks, we want to restrict ticket/task updates to that team only. I know how to create teams but don't know how to assign certain tasks to teams to restrict such updates. 2. higher management wants to understand resource utilization and project progress at company level (i.e. multiple projects level). I think this can be done using certain custom fields for estimated effort, total effort put on so far and expected time to completion. 3. higher management wants to figure out the best performing assets and projects. This is slightly trickier and the only thing i could think of was using external reporting tool to utilize the project databases and generate custom reports out of multiple projects. Since every project has its own db, i don't see any other way (Do let me know if you think otherwise) 4. higher management wants to understand how much of effort went in for a particular client (consider the billing aspect) (same as 3) Would really appreciate thoughts on the above points. Thanks a ton in advance. -Sumit -- Follow Agilo on Twitter: http://twitter.com/agiloforscrum ----- You received this message because you are subscribed to the Google Groups "Agilo for Scrum" group. This group is moderated by agile42 GmbH http://www.agile42.com and is focused in supporting Agilo for Scrum users. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/agilo?hl=en
