I have experienced this sporatically (sorry). I'll have a large description, around 4k of text. The ticket will display fine, but somehow when a comment is added, or the description is changed, the ticket fails to load, with a whitescreen.
We are using a mysql db, so I went in and set the description to '' and the ticket began to load again. Here are some of the lines in my trac.ini [agilo-backlogs] defect_backlog.columns = remaining_time:editable, sprint:editable, priority:editable, qa_impact:editable, severity:editable defect_backlog.name = Defect Backlog milestone_backlog.name = Milestone Backlog po_backlog.columns = status:editable, phase:editable, sprint:editable, dev_original_estimate, milestone po_backlog.name = PO Backlog product_backlog.columns = component:editable, sprint:editable, rd_points:editable product_backlog.name = Product Backlog release_backlogs.columns = sprint:editable, rd_points:editable release_backlogs.name = Release Backlogs sprint_backlog.charts = burndown sprint_backlog.columns = story_priority:editable, qa_original_estimate:editable, dev_original_estimate:editable, status:editable, phase:editable, remaining_time:editable, qa_time_left:editable, sprint:edit$ sprint_backlog.name = Sprint Backlog [agilo-general] backlog_filter_attribute = component use_days_for_time = True [agilo-licensing] licenses = SHOULDIDISPLAYTHIS [agilo-links] allow = story-task, task-defect, story-defect, epic-story, epic-task, epic-defect cache.related = false cache.timeout = 0 epic.defect.copy = cc, sprint epic.defect.show = owner, sprint epic.story.copy = cc, sprint epic.story.show = rd_points, sprint epic.task.copy = cc, sprint epic.task.show = owner, sprint, remaining_time story.calculate = total_remaining_time=sum:get_outgoing.remaining_time,estimated_remaining_time=mul:rd_points;get_sprint.get_team_metrics.rt_usp_ratio story.defect.copy = cc, sprint story.defect.show = owner, sprint story.task.copy = cc, sprint story.task.show = owner, sprint, remaining_time task.defect.copy = cc, sprint task.defect.show = owner, sprint [agilo-types] defect = cc, keywords, sprint, severity, acceptance, priority, tested_on, component, remaining_time, phase, qa_original_estimate, qa_time_left, dev_original_estimate, qa_impact, qa_triage defect.alias = Defect epic = cc, sprint, story_priority, priority, milestone epic.alias = Epic story = cc, keywords, rd_points, sprint, acceptance, priority, tested_on, component, milestone, phase story.alias = User Story task = cc, keywords, sprint, drp_resources, acceptance, priority, tested_on, component, remaining_time, phase, qa_original_estimate, qa_time_left, dev_original_estimate task.alias = Task -- Follow Agilo on Twitter: http://twitter.com/agiloforscrum ----- You received this message because you are subscribed to the Google Groups "Agilo for Scrum" group. This group is moderated by agile42 GmbH http://www.agile42.com and is focused in supporting Agilo for Scrum users. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/agilo?hl=en
