Hi Renaud,

Am 28.10.10 10:00, schrieb renaud:
> exactly the page doesn't load. The browser sends the request but there
> is no response...
> I believe it's useless to send screenshot because the screen is empty.

True. :-)

> I copied hereafter the log of a request from an anonymous user.
> As you can see it stop with "DEBUG: [AgiloTicket]: Sorted outgoing
> links: []" and then nothing.

This is really strange - I checked it on my local system and after that
message the main template of the webpage should be rendered and sent to
the client.

Can you check what exactly the Browser is gettin? (Empty html, http
error code?)

> If the administrator execute the same request it is OK (I can send
> also the trace if needed - but in another message for visibility
> sake).
> The anonymous user CAN view other ticket (meaning same url - only id
> is changed).

That could be a badly handled exception in trac - hard to guess.

To check this you could send us (privately to
<[email protected]>) your configuration and any system
information. To get it, please log in to agilo as an admin and visit
"About Trac" in the upper right corner. Then copy the system information
table.

Maybe that brings some more light?

Regards,
martin

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