On Tuesday 21 June 2011, Andrew wrote: > I've installed Agilo Pro and got most of it to work except an > Impediment backlog. > > I followed the Scrum Tool Agilo instructions on YouTube Creating an > impediment Backlog (http://youtu.be/_unN7t0ppt4) and everything looks > OK, but when I create a New Impediment it doesn't show up in the > Impediment backlog (or anywhere else - I can find it when I search > for Trac tickets but it doesn't show up in Agilo!?! > > Anyone have an idea why?
Actually this is a know limitation (that we are planning to remove) and you cannot see custom types in the backlog unless they are task-like (i.e. they have a time_remaining field) or they are linked to some other type already shown in the backlog: http://www.agile42.com/cms/pages/faq/#39 > My next question may answer itself, when I get it to work. Can I take > an existing Task ticket and change it to an Impediment ticket - or is > this not the way to do it? Technically, you can change the ticket type. But be advised that due to some API limitations, behavior of that ticket may be inconsistent afterwards. The reason for this is that changing a ticket does not properly clean the field values the ticket had. For example, if you have change a Task (that can have a Sprint) into a Requirement (that cannot have a sprint), any task that had a sprint set will still (invisibly) have a sprint value, and e.g. will not show up in global backlogs. This is not only limited to type changes (which would be easy to fix), but also field changes (that can added/removed via the ini file). Given that, if you keep ticket types "similar" (same set of fields), changing a type is not an issue. Cheers Robert -- Follow Agilo on Twitter: http://twitter.com/agiloforscrum Please support us by reviewing and voting on: http://userstories.com/products/8-agilo-for-scrum http://ohloh.net/p/agilo-scrum http://freshmeat.net/projects/agiloforscrum You have received this message because you are subscribed to the "Agilo for Scrum" Google Group. This group is focused on supporting Agilo for Scrum users and is moderated by Agilo Software GmbH <http://www.agiloforscrum.com>. To post to this group, send email to [email protected] To unsubscribe from this group, send an email to [email protected] For more options, visit this group at http://groups.google.com/group/agilo
