Huzzah! You are correct. Thank you for the response on this. Incidentally, is there any documentation on what each of the compontents in the ini does? Specifically the agilo.* components...
Thanks again for the help. On Wednesday, October 7, 2015 at 9:20:10 AM UTC-6, Stefano Rago wrote: > > Hi there, > > when enabled, the rule you mentioned > (CloseTicketWithRemainingTimeZeroRule) does two things: > > - set the ticket status to closed when the remaining time is set to 0 > - set the remaining time to 0 when the ticket is closed as fixed > > so if you disable that rule, you should have the behavior you’re after. > Can you confirm? > > cheers, > Stefano > > On 03 Oct 2015, at 00:35, sojrner <[email protected] <javascript:>> wrote: > > Hello All, > > I've been running Agilo on Trac for about 6 months now and we've > encountered an issue with the flow when tickets close. Currently when a > ticket is closed, any remaining hours are set to zero. When reporting on > hours after a ticket is closed results in inflating the report results. > Specifically it inflates the hours of the user that closed the ticket, but > the hours also log against the milestone in general. I am aware of > the CloseTicketWithRemainingTimeZeroRule, which I'm using for different > reasons. I'm also wondering if there is another rule that allows the > feature of setting hours to zero on close (the near-opposite of the other > rule) to be turned off as well. If not, can anyone suggest an alternative? > > Let me know if this is at all unclear or if I can supply further > information. I've spent quite some time searching for an answer to this to > no avail. Thanks in advance for the response and help. > > -- > -- > Follow Agilo on Twitter: http://twitter.com/agilofortrac > Please support us by reviewing and voting on: > http://userstories.com/products/8-agilo-for-scrum > http://ohloh.net/p/agilo-trac > http://freshmeat.net/projects/agiloforscrum > > You have received this message because you are subscribed to > the "Agilo for Trac" Google Group. This group is focused on > supporting Agilo for Trac users and is moderated by > Agilo Software GmbH <http://www.agilosoftware.com>. > > To post to this group, send email to [email protected] <javascript:> > To unsubscribe from this group, send an email to > [email protected] <javascript:> > For more options, visit this group at > http://groups.google.com/group/agilo > > --- > You received this message because you are subscribed to the Google Groups > "Agilo for Trac" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected] <javascript:>. > For more options, visit https://groups.google.com/d/optout. > > > > > -- -- Follow Agilo on Twitter: http://twitter.com/agilofortrac Please support us by reviewing and voting on: http://userstories.com/products/8-agilo-for-scrum http://ohloh.net/p/agilo-trac http://freshmeat.net/projects/agiloforscrum You have received this message because you are subscribed to the "Agilo for Trac" Google Group. This group is focused on supporting Agilo for Trac users and is moderated by Agilo Software GmbH <http://www.agilosoftware.com>. To post to this group, send email to [email protected] To unsubscribe from this group, send an email to [email protected] For more options, visit this group at http://groups.google.com/group/agilo --- You received this message because you are subscribed to the Google Groups "Agilo for Trac" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
