hi Magda, would you mind sharing the trac.ini file of your Agilo + email2trac environment? Please make sure that any sensitive information in that file is removed first.
cheers, Stefano > On 24 Nov 2016, at 12:19, Magdalena Soyka <[email protected]> wrote: > > I am trying to set up email2trac in our multi-project trac environment which > is working so far. > The only problem: email attachments are not being attached to tickets. > Executing email2trac with debug option reveals that attachments of mails are > being parsed and created in the tmp folder. > But the ticket itself has no attachment and the link in the description > points to an invalid/missing attachments. > But log shows an error related to agilo: > > 2016-11-23 11:54:37,150 email2trac 182: Traceback (most recent call last): > > 2016-11-23 11:54:37,150 email2trac 182: File "/usr/bin/email2trac", line > 2905, in <module> > tktparser.parse(sys.stdin) > > 2016-11-23 11:54:37,150 email2trac 182: File "/usr/bin/email2trac", line > 1814, in parse > self.parse_subject_field(m, subject, spam_msg) > > 2016-11-23 11:54:37,150 email2trac 182: File "/usr/bin/email2trac", line > 1959, in parse_subject_field > self.new_ticket(m, subject, spam_msg) > > 2016-11-23 11:54:37,150 email2trac 182: File "/usr/bin/email2trac", line > 1307, in new_ticket > self.id = tkt.insert() > > 2016-11-23 11:54:37,150 email2trac 182: File > "/usr/local/lib/python2.7/dist-packages/Trac-1.0.1-py2.7.egg/trac/ticket/model.py", > line 256, in insert > listener.ticket_created(self) > > 2016-11-23 11:54:37,150 email2trac 182: File > "/usr/local/lib/python2.7/dist-packages/binary_agilo-1.3.14_PRO-py2.7.egg/agilo/scrum/burndown/changelistener.py", > line 41, in ticket_created > if not ticket.is_writeable_field(Key.SPRINT) or not ticket[Key.SPRINT]: > > 2016-11-23 11:54:37,151 email2trac 182: AttributeError: 'Ticket' object has > no attribute 'is_writeable_field' > > Any ideas on how to fix that? > Or does anybody else has experience with setting up agilo with email2trac? > > Thank you > > Magda > > > -- > -- > Follow Agilo on Twitter: http://twitter.com/agilofortrac > <http://twitter.com/agilofortrac> > Please support us by reviewing and voting on: > http://userstories.com/products/8-agilo-for-scrum > <http://userstories.com/products/8-agilo-for-scrum> > http://ohloh.net/p/agilo-trac <http://ohloh.net/p/agilo-trac> > http://freshmeat.net/projects/agiloforscrum > <http://freshmeat.net/projects/agiloforscrum> > > You have received this message because you are subscribed to > the "Agilo for Trac" Google Group. This group is focused on > supporting Agilo for Trac users and is moderated by > Agilo Software GmbH <http://www.agilosoftware.com > <http://www.agilosoftware.com/>>. > > To post to this group, send email to [email protected] > To unsubscribe from this group, send an email to > [email protected] > For more options, visit this group at > http://groups.google.com/group/agilo <http://groups.google.com/group/agilo> > > --- > You received this message because you are subscribed to the Google Groups > "Agilo for Trac" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected] > <mailto:[email protected]>. > For more options, visit https://groups.google.com/d/optout > <https://groups.google.com/d/optout>. > <email2trac.log><trac.log> Stefano Rago Software Engineer Agilo Software GmbH Gruenberger Str. 54 10245 Berlin, Germany [email protected] http://www.agilosoftware.com Follow us on twitter: http://twitter.com/agiloforscrum, http://twitter.com/agilofortrac Amtsgericht Charlottenburg: HRB 127146 CEO Marion Eickmann, Andrea Tomasini -- -- Follow Agilo on Twitter: http://twitter.com/agilofortrac Please support us by reviewing and voting on: http://userstories.com/products/8-agilo-for-scrum http://ohloh.net/p/agilo-trac http://freshmeat.net/projects/agiloforscrum You have received this message because you are subscribed to the "Agilo for Trac" Google Group. This group is focused on supporting Agilo for Trac users and is moderated by Agilo Software GmbH <http://www.agilosoftware.com>. To post to this group, send email to [email protected] To unsubscribe from this group, send an email to [email protected] For more options, visit this group at http://groups.google.com/group/agilo --- You received this message because you are subscribed to the Google Groups "Agilo for Trac" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
