People will disclose, once we are firm in our ask. In general, (I mean not
all) and specially in nationalized banks, officials would try to be rude
and assume they alone know everything. So we as customer should be firm
about our need and right. We should insist either they extend all needed
and eligible facilities or they should deny the same in writing. Perhaps we
need to put in some extra efforts to make it happen.

Regards,

Srinivasu Chakravarthula - Twitter: http://twitter.com/CSrinivasu/
Website: http://www.srinivasu.org | http://serveominclusion.com

Let's create an inclusive web!

Lead Accessibility Consultant, Informatica


On Fri, Aug 4, 2017 at 3:47 PM, Surajsingh Jogi via Ai <
ai@accessindia.inclusivehabitat.in> wrote:

> Dear Team,
>
> To be bank specific, it is mandatory in all the public sector banks for
> all the bank officials/assistants to disclose  their names, index no. and
> designations. So need not worry. If a VI person visits the bank
> branch/office without any assistance, he/she can very well ask the person
> behind the counter or any other person to help him with the required
> details of the concerned person.
>
> I would further suggest to all the applicants, VI in particular, to bring
> to their notice that any denial of service is being carried out by a person
> or a group of people and not by a bank in particular.
>
> Hope it helps.
>
> Regards,
>
>
>
> Surajsingh Jogi,
>
> Complaints management Dept.,
>
> Kapas Bhawan,
>
> GITC Belapur, Navi Mumbai 400614.
>
> L/l 39367213 Mob. 9930137525
>
>
>
> *From:* Ai [mailto:ai-boun...@accessindia.inclusivehabitat.in] *On Behalf
> Of *bhawani shankar verma via Ai
> *Sent:* Friday, August 04, 2017 3:25 PM
> *To:* Share, empower &Enrich
> *Cc:* bhawani shankar verma
> *Subject:* Re: [Ai] Denial of Banking services
>
>
>
> Sir, specially is difficult to provide information on point no.6 and 7. in
> genral practice, public service official don’t disclose there names and
> don’t give any written refusal.
>
> and george sir, this left right combination applies to all the government
> and public sectors, even private sectors. we can not blame bankers only.
>
> we can take example from railway counters. also denial of admision in
> schools and colleges.
>
>
>
>
>
> *From:* Kotian, H P via Ai <ai@accessindia.inclusivehabitat.in>
>
> *Sent:* Friday, August 04, 2017 12:45 PM
>
> *To:* Share, empower &Enrich <ai@accessindia.inclusivehabitat.in>
>
> *Cc:* Kotian, H P <hpkot...@rbi.org.in>
>
> *Subject:* [Ai] Denial of Banking services
>
>
>
> All
>
>
>
> I will be attending a meeting with Indian Bankers Association (IBA) on the
> above subject. It is often told by the Banks, there is no discrimination
> done to the disabled. However, we know in the ground reality it is not the
> case.
>
> We want to document and present the facts during the meeting.
>
>
>
> If you or if you know of any disabled person to whom banking services has
> been denied owing to disability, Please furnish the following information:
>
>
>
> 1 Name
>
> 2 Bank and Branch
>
> 3 Services requested
>
> 4 Nature of denial
>
> 5 Approximate date of the incident.
>
> 6 Name or designation of the official in the Bank.
>
> 7 Any documentation or email denying the fascility.
>
>
>
> Please send by 8th August on my email: hp.kot...@gmail.com
>
>
>
> Not on the list please.
>
>
>
> Harish Kotian
>
>
>
>
>
>
>
>
> ------------------------------
>
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> Disclaimer:
> 1. Contents of the mails, factual, or otherwise, reflect the thinking of
> the person sending the mail and AI in no way relates itself to its veracity;
>
> 2. AI cannot be held liable for any commission/omission based on the mails
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> Disclaimer:
> 1. Contents of the mails, factual, or otherwise, reflect the thinking of
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>
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> sent through this mailing list..
>
>
>
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>
Disclaimer:
1. Contents of the mails, factual, or otherwise, reflect the thinking of the 
person sending the mail and AI in no way relates itself to its veracity;

2. AI cannot be held liable for any commission/omission based on the mails sent 
through this mailing list..



To check if the post reached the list or to search for old posting, reach:
https://www.mail-archive.com/ai@accessindia.inclusivehabitat.in/maillist.html
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