here in pnb credit card, customer receive OTP while transacting. RBI have already restricted international transactions in credit cards, until a customer give a specific request for it. better is to choose the credit card with OTP compliance.

-----Original Message----- From: SKYLINER via Ai
Sent: Monday, October 23, 2017 4:10 PM
To: ai@accessindia.inclusivehabitat.in
Cc: SKYLINER
Subject: Re: [Ai] Fraudulent Transactions on Credit Card

Yes Vikas, definitely it is harrowing time for the card holder as long as the enquiry proceeds in the matter. April last I was woken up by credit card watchers at 12.30 midnight stating there were a no. of fraudulent transactions in my card totalling around 3 lakh rs; 'whether I was doing the transactions' they pertly asked. As I said'no', they simply asked to logde a complaint in the moring. As I took it up with customer team, SBI they said the same thing what you were told, they could do nothing to stop the transactions, even if happens in the last night. Until very recently I have been exchanging various mails on the subject until they, upon completion of all formalities, they declared all transactions fake & fraudulent restoring my credit limit & abslovling all charges. But definitely it was very harassing when they initially until enquiry completion debited all transactions to my account billing huge sum every month & myself pursuing them for reversals, etc. Nearly similar thing happened in August last with Citybank card but their system was foolproof & despite 10-15 fake attempts, money could not be debited from my CC account. Hopefully you will win ultimately, however, you are always on wining doubt margin & they may have lot of mails, etc. to you until completion, in case they start the proceedings, if money is debited to your account.

(Dinanath)

On Mon, 23 Oct 2017 15:37:11 +0530 Vikas Kapoor via Ai  wrote
Folks, yesterday morning, when I got up early in the morning, I was jolted to have seen as many as 8 messages in my text message inbox regarding multiple transactions having taken place using my credit card totaling nearly to Rs.35000 in smaller transactions. Most of them appeared to have taken place on netflix.com and on some other malls based in the United States. All such transactions happened within a span of just 2 minutes. Upon registering a complaint by sending a detailed mail to the head office of Corporation Bank at Mangalore, they replied back that although the transactions have taken place, the money under those transactions have not yet been claimed by the merchants. If the money is not claimed by the merchants in the next 30 days, it would automatically be nullified. However, they said that they cannot raise any claim of chargeback unless the money has been claimed. Since there are lots of bankers on this list, I just would like to know the implications of those


transactions that have taken place. My contention is that when I've already brought this to their notice, shouldn't it be the duty of the staff to initiate the actions on their part? Why are they waiting for the merchants first to claim the money and once the merchants claimed, what is going to be the end result of this?

Thanks.

Vikas Kapoor,

Mobile: (+91) 9891098137, 9013354994

Skype Id: dl_vikas

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