To whom it may concern,
(bagi bapak/ibu yang punya putra/putri suka minum susu "Bear Brand")
Anak saya sudah hampir setahun mengkonsumsi Low-fat sterilized milk merk Bear
Brand (140 ml) produk Nestle Thailand, dan sangat terkejut membaca berita
kompas yang meyebutkan bahwa produk ini mengandung melamin, berdasarkan
penelitian YLKI, ini link-nya
http://megapolitan.kompas.com/read/xml/2009/03/04/12534586%20/ylki.awas.bear.brand.mengandung.melamin.
Begitu membaca berita itu, stock yang ada 30 tins hampir dimusnahkan, tapi
diputuskan untuk disimpan dulu sampai ada keterangan jelas dari produser susu
(Nestle Thailand), soalnya sayang 30 tins dan terus terang meragukan
laboratorium Indonesia (pernah punya pengalaman buruk dengan lab Indonesia).
Saat itu juga saya kirim email pengaduan ke Nestle HQ di Switzerland.
Hanya dalam waktu 48 jam, Nestle merespons (silakan lihat di bawah). Mereka
juga terkejut menganalisa berita tersebut dan akan mengklarifikasi kepada YLKI.
Sekarang terserah kita semua, percaya Nestle atau Laboratorium Indonesia.
Hanya sekedar sharing info.
ariva
Ini suratnya:
---------------------------------
Dear Mr. Ariv Permana,
Nestlé (Thailand) would like to thank you for your loyal support of
our Brand and for contacting us to share your concern about the news from
Indonesia relating to Nestlé Bear Brand Sterilized Low Fat Milk (140ml).
We tried to contact you at 17.00 hrs. on Mar. 5th, 2009 at 02 524
8194, but unfortunately could not reach you. Therefore, we are writing to
clarify the following:
1) We would like to reassure you that all Nestlé products manufactured,
imported, distributed and marketed in Thailand are absolutely safe for
consumption. No Nestlé products are made from milk adulterated with melamine.
2) Nestlé Bear Brand Sterilized Low Fat Milk (140ml) is manufactured under
license in Thailand by F&N Dairies (Thailand) Ltd. for sale in Thailand. It is
made from fresh milk from Thai Dairy Cooperatives and follows all the required
regulations specified by the Thai FDA.
3) Regarding the recent information posted on the internet in Indonesia,
Nestlé does not know how the test by the Indonesian laboratory was conducted
and is surprised and dubious about alleged result. Nestle routinely tests this
product in accredited laboratories and no melamine has ever been detected.
Nestlé is therefore seeking clarification from the Indonesian laboratory about
the particular test in order to perform rigorous analysis with an independent
laboratory.
Should you require any further information, please feel free to
contact myself.
Sincerely yours,
Ms. Kanokthip Prinyarnussorn
Corporate Communication & Nutrition, Health and Wellness Group Manager
Phone: (66) 2 657 8000 Ext. 8530; Mobile: (66) 81 428 5824
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