Dear Partners,

 

Need for our client to be based at TN, Immediate interview  (working with
Implementation Partner)

 

Send me suitable profiles ASAP with rates and contact details

 

 

Location:- Collierville TN

Rate:- Open - DOE

Duration - 3-6 months to be extended

 

Urgent need for a Cisco Unified Contact Center Enterprise (UCCE) resource 

 

Please note this resource will be based at  Collierville, TN, 

.         Help HP SA complete setup of Cisco UCCE & CVP application servers
(complete OS setup, join domain, complete MS SQL Server DB setup, etc.),
including any physical work required onsite (other than server HW-related
work)

.         Help HP SA complete setup & configuration of Cisco UCCE & CVP SW
on production servers

.         Help with the testing of the application during development in
both the lab and production environments, e.g., make test calls through
application and using Cisco IP phones, troubleshoot and work with HP SA to
resolve technical issues

.         Assist HP SA & TC and FedEx Team in testing the application for
acceptance (prior to production cutover)

.         Assist HP & FedEx Teams with production cutover activities
(usually onsite on weekends)

.         Help monitor and troubleshoot technical issues with UCCE & CVP
applications post-production (until transition to HP ES Support)

.         Help update application configurations documentation post-Go Live
(as-built).

 

For technical skills, I expect this resource to have knowledge of the
following:

.         MS-Windows based HP Servers (MS Server 2003 or 2008 OS)

.         MS SQL Server 2005

.         Cisco UCCE 7.5 or 8.x. CVP 7 or 8 is a plus, but not essential, I
would think

.         Basic knowledge of PRI & voice circuit technology.

 

 

Thanks, 

 

Raj singh  | SimpliOn - Great Results. Always.

Direct: 408-565-8670 | Fax: 408-935-8696 

 

INC 500 | 5000 Honoree - 2010, 2009 
Fast Private Companies award by Silicon Valley Business Journal - 2010,
2009, 2008
Recognized as Best Places to Work in Bay Area by San Francisco Business
Times
Minority Business Enterprise certified by NMSDC

 

Go Green. Think before you print.

 

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