HI,

 *Senior IT Admin (Cisco IP Voice Engineer) *Cox position in Alpharetta, GA
send me the resume @ [email protected]

Responsible for the design, implementation and management of complex Cisco
Unified Communications architectures. Strong technical, client and people
management skills. Experience in design and/or implementation lead roles for
large multi-site contact centers.

Candidate should be able to develop requirements, engineer and manage all
phases of a project including design, implementation and support, including
extensive troubleshooting of the systems and management of junior support
resources on a skills or shift basis.

Broad experience with Cisco Unified Communications architectures including:
ICM scripting and routing, UCCE/IPCC and Call Manager, PGs, CVP and Unity -
This includes all UCCE, CCM components as well as other Cisco applications.

Ability and willingness to learn, support and integrate with other Contact
Center software and applications.

At higher levels, may provide functional guidance, advice, and/or training
to less-experienced administrators.

The senior level position acts as project manager in planning and directing
multiple projects to coordinate software applications from the development
environment to staging environment through the build process and ultimately
migration to production

  Typical Training / Experience

 *Required Skills: *

   - 3-5 Years Experience Supporting Enterprise Multi-Site Unified Contact
   Center Implementations.
   - Cisco Unity
   - Cisco Ingress and Egress Voice Gateway
   - Cisco VoiceXML Gateway
   - Cisco Unified Communications Manager
   - Cisco Gatekeeper
   - Cisco Meeting Place
   - DNS Server
   - Content Services Switch
   - Experience with H.323 call control for CVP and GWGK.
   - Unified CVP Server
   - Knowledge in working with Cisco TAC for support and development.
   - Knowledge of Unified CVP Operations Console Server.
   - Knowledge of MS Active Directory



Best Regards

Vijay - Sr IT Recruiter

E Computer Technologies

"DELIVERING THE FUTURE OF INFORMATION TECHNOLOGY"

101 W. Renner Rd, Suite# 250|Richardson, TX 75082

http://www.linkedin.com/in/vijayrecruiter

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