Sr. Incident Manager LOCATION: IRVING, TX BILL RATE: up to $80/hour for commensurate experience LENGTH: 6 MONTHS +
* A strong and proven track record with at least 10 years of Systems Operations / Incident Management experience, preferably in a large financial services environment * 5+ years of management or leadership experience in IT operations, support, or service desk * Experience working in or supporting a line of business function (e.g., Product, Operations, Client Delivery, or Business Technology) is a plus * Experience communicating with Senior Technology and Business leadership * Incident/ crisis management experience including: o Ownership o Classification and initial support o Escalation/Notification o Business Impact Analysis Primary Responsibilities: Manage all coordination, communication, and escalation of incidents impacting the delivery of services to customers, through an established incident management process covering global high severity incidents * Senior oversight of event management systems for timely incident detection and response Degree Required: Bachelor's Degree Tom Irtis Technical Recruiter NETPIXEL E-mail: [email protected]<blocked::mailto:[email protected]> Linkedin: http://www.linkedin.com/in/tomirtis<blocked::http://www.linkedin.com/in/tomirtis><blocked::http://www.linkedin.com/in/tahirirtis> Web: www.netpixel.com<blocked::http://www.glblresources.com/> Available Jobs Link: http://Netpixel1.catsone.com/careers?portal=<http://netpixel1.catsone.com/careers?portal=> -- You received this message because you are subscribed to the Google Groups "AJAX_Tools" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/ajax_tools?hl=en.
