Hi Ma, thanks for your commitment :) 
The Dell support does not have a clue, and on the Ubuntu-side I only have the 
option to rely on community based support.

Basically, I am just trying to draw attention of officials to this
problem.

Personally, it really saddens me because I've been a free software advocate and 
have been using Ubuntu since 4.10.
Now I think that some things are going into the wrong direction :
- Amazon integrated into search
- bad hardware support for "certified" systems, while manpower goes into 
supporting Google Nexus  (!! what for if even normal laptops are not supported 
well)
- manpower used to develop multiple desktop environments (GNOME 3, Unity, none 
of it being perfect), while I know much more severe desktop bugs that might be 
worth looking into
- little given back to upstream (i.e. for GTK, there is one person full-time 
working on it, and hes not employed by Canonical)
- still (since 2006) no results in making third party software easier to 
install and manage on all products of the Linux platform (see 
https://wiki.linuxfoundation.org/en/Packaging)

I'm not really requesting any help, because for sure there is a way to somehow 
compile a newer mouse driver supporting my alps touchpad, to take a newer 
kernel improving fan control and run it with tweaked power options (I guess I'd 
somehow figure it out).
But after installing Windows and having it almost running perfectly after 30 
minutes (while I miss apt/yum package management), I have given up. Maybe I 
will have a look at Ubuntu/Linux in 1 year again, and I would be really happy 
if those things would be fixed, but I'm not that positive about it to be honest.

-- 
You received this bug notification because you are a member of Ubuntu 4
dz, which is subscribed to the bug report.
https://bugs.launchpad.net/bugs/1

Title:
  Microsoft has a majority market share

Status in Club Distro:
  Confirmed
Status in Computer Science Ubuntu:
  Confirmed
Status in LibreOffice Productivity Suite:
  New
Status in dylan.NET.Reflection:
  Invalid
Status in dylan.NET:
  Invalid
Status in EasyPeasy Overview:
  Invalid
Status in Ichthux - Linux for Christians:
  Invalid
Status in JAK LINUX:
  Invalid
Status in LibreOffice:
  In Progress
Status in The Linux Kernel:
  New
Status in The Linux Mint Distribution:
  In Progress
Status in The Linux OS Project:
  In Progress
Status in The Metacity Window Manager:
  In Progress
Status in The OpenOffice.org Suite:
  In Progress
Status in Tabuntu:
  Invalid
Status in A simple player to online TV streaming:
  Invalid
Status in Tv-Player:
  Invalid
Status in Ubuntu Malaysia LoCo Team Meta Project:
  In Progress
Status in Ubuntu:
  In Progress
Status in Arch Linux:
  Confirmed
Status in Baltix GNU/Linux:
  Invalid
Status in “linux” package in Debian:
  In Progress
Status in Fluxbuntu: The Lightweight, Productive, Agile OS:
  Confirmed
Status in openSUSE:
  In Progress
Status in Tilix Linux:
  New

Bug description:
  Microsoft has a majority market share in the new desktop PC
  marketplace. This is a bug which Ubuntu and other projects are meant
  to fix. As the philosophy of the Ubuntu Project states, "Our work is
  driven by a belief that software should be free and accessible to
  all."

  "Ubuntu software is free. Always was, always will be. Free software gives 
everyone the freedom to use it however they want and share with whoever they 
like. This freedom has huge benefits. At one end of the spectrum it enables the 
Ubuntu community to grow and share its collective experience and expertise to 
continually improve all things Ubuntu. At the other, we are able to give access 
to essential software for those who couldn’t otherwise afford it – an advantage 
that’s keenly felt by individuals and organisations all over the world."
       * http://www.ubuntu.com/project/about-ubuntu/our-philosophy

  Non-free software leaves users at the mercy of the software owner and
  concentrates control over the technology which powers our society into
  the hands of a few. Additionally, proprietary software stifles
  innovation, maintains artificial scarcities, and enables malicious
  anti-features such as DRM, surveillance, and other monopolistic
  practices.

  This bug is widely evident in the PC industry.

  Steps to repeat:

      1. Visit a local PC store.
      2. Attempt to buy a machine without any proprietary software.

  What happens:

  Almost always, a majority of PCs for sale have Microsoft Windows pre-
  installed. In the rare cases that they come with a GNU/Linux operating
  system or no operating system at all, the drivers and BIOS may be
  proprietary.

  What should happen:

  A majority of the PCs for sale should include only free software.

       * http://www.gnu.org/philosophy/free-sw.html
       * http://www.debian.org/social_contract#guidelines
       * http://www.opensource.org/docs/osd

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