I've been trying to find a workaround for this bug for about four years. My latest effort has not been directly to confront the bug, but to look at the effect it is having on peripherals. A recent complaint about support for printers from our local branch of PC World brought me the following when I complained to the CEO. "For the pre-loaded Linux operating system on the product, the manufacturers directly provide technical support. For PC peripherals such as printer there is an option for customer to download drivers for different operating system like Windows, Linux and MAC. We would recommend customer to check or ask the store whether these drivers are available from the manufacturer direct. Our store endeavour to provide any assistance of different versions of operating system, however, this cannot be guaranteed all the time. I have logged your complaint under reference CC2000722."
The writer also promised to take this up with the manager of our local store. My first response before writing to the CEO was negative - to the effect that the company does not supply Linux operating systems, and therefore does not offer support training to staff. When I pointed out that the company sells a vast number of Linux compatible peripherals, they had to re-think the answer. I've shared this answer with the UK Ubuntu group, and with the Nottingham Linux User Group, who will no doubt pester the life out of more than one store manager! This is as it should be. -- You received this bug notification because you are a member of Ubuntu 4 dz, which is subscribed to the bug report. https://bugs.launchpad.net/bugs/1 Title: Microsoft has a majority market share Status in Club Distro: Confirmed Status in Computer Science Ubuntu: Confirmed Status in LibreOffice Productivity Suite: New Status in dylan.NET.Reflection: Invalid Status in dylan.NET: Invalid Status in EasyPeasy Overview: Invalid Status in Ichthux - Linux for Christians: Invalid Status in JAK LINUX: Invalid Status in LibreOffice: In Progress Status in The Linux Kernel: New Status in The Linux Mint Distribution: In Progress Status in The Linux OS Project: In Progress Status in The OpenOffice.org Suite: In Progress Status in Tabuntu: Invalid Status in A simple player to online TV streaming: Invalid Status in Tv-Player: Invalid Status in Ubuntu Malaysia LoCo Team Meta Project: In Progress Status in Ubuntu: In Progress Status in Arch Linux: Confirmed Status in Baltix GNU/Linux: Invalid Status in “linux” package in Debian: In Progress Status in Fluxbuntu: The Lightweight, Productive, Agile OS: Confirmed Status in openSUSE: In Progress Status in Tilix Linux: New Bug description: Microsoft has a majority market share in the new desktop PC marketplace. This is a bug which Ubuntu and other projects are meant to fix. As the philosophy of the Ubuntu Project states, "Our work is driven by a belief that software should be free and accessible to all." "Ubuntu software is free. Always was, always will be. Free software gives everyone the freedom to use it however they want and share with whoever they like. This freedom has huge benefits. At one end of the spectrum it enables the Ubuntu community to grow and share its collective experience and expertise to continually improve all things Ubuntu. At the other, we are able to give access to essential software for those who couldn’t otherwise afford it – an advantage that’s keenly felt by individuals and organisations all over the world." * http://www.ubuntu.com/project/about-ubuntu/our-philosophy Non-free software leaves users at the mercy of the software owner and concentrates control over the technology which powers our society into the hands of a few. Additionally, proprietary software stifles innovation, maintains artificial scarcities, and enables malicious anti-features such as DRM, surveillance, and other monopolistic practices. This bug is widely evident in the PC industry. Steps to repeat: 1. Visit a local PC store. 2. Attempt to buy a machine without any proprietary software. What happens: Almost always, a majority of PCs for sale have Microsoft Windows pre- installed. In the rare cases that they come with a GNU/Linux operating system or no operating system at all, the drivers and BIOS may be proprietary. What should happen: A majority of the PCs for sale should include only free software. * http://www.gnu.org/philosophy/free-sw.html * http://www.debian.org/social_contract#guidelines * http://www.opensource.org/docs/osd To manage notifications about this bug go to: https://bugs.launchpad.net/clubdistro/+bug/1/+subscriptions _______________________________________________ Mailing list: https://launchpad.net/~algeriatul Post to : [email protected] Unsubscribe : https://launchpad.net/~algeriatul More help : https://help.launchpad.net/ListHelp
