The 2010 Medicare Contractor Provider Satisfaction Survey (MCPSS) Results Are Now Available!
The Centers for Medicare & Medicaid Services (CMS) has completed the administration of the 2010 MCPSS. The 2010 results reflect the percentage of provider satisfaction as distributed on the new, fully labeled, 5-point scale: 1-very dissatisfied 2-dissatisfied 3-neither satisfied nor dissatisfied 4-satisfied 5-very satisfied A random sample of over 33,000 providers was selected to participate in this year's survey. Providers were asked to rate their satisfaction with services provided by the Fee-for-Service (FFS) Medicare contractors. Of all providers who responded, more than 69 percent stated they were satisfied or very satisfied with their contractor's overall performance. Approximately 13 percent stated they were dissatisfied or very dissatisfied. >From the results, CMS is able to identify the contractor services that providers value the most, as well as areas that need improvement. CMS will use this information to encourage process improvements with the FFS Medicare contractors. The 2010 MCPSS public report details findings from the survey and can be accessed at https://www.cms.hhs.gov/MCPSS. Thank you for your interest in the MCPSS. ------------------------------------------------------------------------ ------------------------------------------------------------------------ ------------------------------------------- September Flu Shot Reminder Vaccinate Early to Protect Against the Flu. The Centers for Disease Control and Prevention (CDC) recommends a yearly flu vaccination as the first and most important step in protecting against flu viruses. Medicare pays for the flu vaccine and its administration for seniors and other Medicare beneficiaries with no co-pay or deductible. This year's vaccine will protect against three different flu viruses, including the H1N1 virus that caused so much illness last flu season. Take advantage of each office visit and start protecting your patients as soon as your 2010-2011 seasonal flu vaccine arrives. And, don't forget to immunize yourself and your staff. Get Your Flu Vaccine - Not the Flu. Remember - Influenza vaccine plus its administration are covered Part B benefits. Note that influenza vaccine is NOT a Part D covered drug. For information about Medicare's coverage of the influenza vaccine and its administration, as well as related educational resources for health care professionals and their staff, please visit http://www.cms.gov/AdultImmunizations. ------------------------------------------------------------------------ ------------------------------------------------------------------------ ------------------------------------------- Note: If you have problems accessing any hyperlink in this message, please copy and paste the URL into your Internet browser. Please DO NOT respond to this email. This email is a service of CMS and routed through an electronic mail server to communicate Medicare policy and operational changes and/or updates. Responses to this email are not routed to CMS personnel. Inquiries may be sent by going to (http://www.cms.gov/ContactCMS <http://www.cms.gov/ContactCMS> ). Thank you. If you know someone who would like to subscribe to a Medicare Fee-For-Service (FFS) provider listserv, go to (http://www.cms.gov/prospmedicarefeesvcpmtgen/downloads/Provider_Listser vs.pdf). If you would like to unsubscribe from a specific provider listserv, please go to (https://list.nih.gov/cgi-bin/wa.exe?INDEX <https://list.nih.gov/cgi-bin/wa.exe?INDEX> ) to unsubscribe or to leave the appropriate listserv.
