The results of the sixth annual Medicare Contractor Provider Satisfaction 
Survey (MCPSS) conducted by the Centers for Medicare & Medicaid Services (CMS) 
are now available. This survey offers Medicare FFS providers an opportunity to 
give CMS feedback on their satisfaction, attitudes, perceptions and opinions 
about the services provided by their respective contractor. Specifically, 
respondents rated Medicare FFS contractors on seven key business functions of 
the provider-contractor relationship: Provider Inquiries, Provider Outreach and 
Education, Claims Processing, Appeals, Provider Enrollment, Medical Review, and 
Provider Audit and Reimbursement. The MCPSS was distributed to a random sample 
of 30,000 Medicare FFS providers and suppliers that serve Medicare 
beneficiaries across the country.

To learn more about the results, visit the CMS webpage at 
http://www.cms.hhs.gov/MCPSS.


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Vaccinate Early to Protect Against the Flu. The Centers for Disease Control and 
Prevention (CDC) recommends a yearly flu vaccination as the first and most 
important step in protecting against flu viruses. Remind your patients that 
annual vaccination is recommended for optimal protection. Medicare pays for the 
flu vaccine and its administration for seniors and other Medicare beneficiaries 
with no co-pay or deductible. Take advantage of each office visit and start 
protecting your patients as soon as your 2011-2012 seasonal flu vaccine 
arrives. And, don't forget to immunize yourself and your staff. Get the Flu 
Vaccination -- Not the Flu.



Remember - Influenza vaccine plus its administration are covered Part B 
benefits. Note that influenza vaccine is NOT a Part D covered drug. For 
information about Medicare's coverage of the influenza vaccine and its 
administration, as well as related educational resources for health care 
professionals and their staff, please visit 
http://www.cms.gov/MLNProducts/35_PreventiveServices.asp.


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