To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=64293 Issue #:|64293 Summary:|OpenOffice Writer Crashes when saving on FC4 Component:|Word processor Version:|1.0.0 Platform:|PC URL:| OS/Version:|Linux Status:|UNCONFIRMED Status whiteboard:| Keywords:| Resolution:| Issue type:|DEFECT Priority:|P3 Subcomponent:|save-export Assigned to:|mru Reported by:|bugmeister70
------- Additional comments from [EMAIL PROTECTED] Tue Apr 11 10:19:42 -0700 2006 ------- This problem sounds like it might be a duplicate of issue # 61639, but since that one is "Closed" perhaps a new issue should be opened. In an effort to ease the research on this issue, I will attempt to provide as much information as possible given the limitations of the GUI through which this information is being entered. Platform: ========= Dell Dimension 4100 (933 Mhz. Intel P3) 512 MB memory 2x WDC HDD: 160GB (primary), 20GB (secondary) Operating System: ================= Red Hat Fedora Core 4 (Installation option: Everything) With all updates applied as of 060228. Application: ============ openoffice.org-writer-2.0.1.1-5.1 Scenario: ========= An M/S Word document that was created under Windows XP Office 2000 opened in OpenOffice Writer displays fine on the screen. Only when an attempt is made to save it does any problem occur. (Note: when prompted to preserve M/S Word file formatting, the "YES" button is selected.) The Writer appl. crashes and yields the following screen: ============================================================================= Video Driver is probably r128 DESKTOP_SESSION is set to gnome libgcj version is libgcj-4.0.2-8.fc4 OpenOffice.org core rpm version is openoffice.org-core-2.0.1.1-5.1 0xa84007: /usr/lib/openoffice.org2.0/program/libuno_sal.so.3 + 0x1e007 0xa847cc: /usr/lib/openoffice.org2.0/program/libuno_sal.so.3 + 0x1e7cc 0x2f5420: + 0x420 (__kernel_sigreturn + 0x0) 0x2fc0650: /usr/lib/openoffice.org2.0/program/libsw680li.so + 0x369650 0x3172721: /usr/lib/openoffice.org2.0/program/libsw680li.so + 0x51b721 0x317287f: /usr/lib/openoffice.org2.0/program/libsw680li.so + 0x51b87f 0x31760b5: /usr/lib/openoffice.org2.0/program/libsw680li.so + 0x51f0b5 0x3176600: /usr/lib/openoffice.org2.0/program/libsw680li.so + 0x51f600 0x3148133: /usr/lib/openoffice.org2.0/program/libsw680li.so + 0x4f1133 0x31481a2: /usr/lib/openoffice.org2.0/program/libsw680li.so + 0x4f11a2 0x3148286: /usr/lib/openoffice.org2.0/program/libsw680li.so + 0x4f1286 0x30b42f1: /usr/lib/openoffice.org2.0/program/libsw680li.so + 0x45d2f1 0x320fa49: /usr/lib/openoffice.org2.0/program/libsw680li.so + 0x5b8a49 0x7dd23ae: /usr/lib/openoffice.org2.0/program/libsfx680li.so + 0x1363ae 0x7dd25e3: /usr/lib/openoffice.org2.0/program/libsfx680li.so + 0x1365e3 0x7dd2b38: /usr/lib/openoffice.org2.0/program/libsfx680li.so + 0x136b38 0x7dd7876: /usr/lib/openoffice.org2.0/program/libsfx680li.so + 0x13b876 0x7dfb229: /usr/lib/openoffice.org2.0/program/libsfx680li.so + 0x15f229 0x7dff4c0: /usr/lib/openoffice.org2.0/program/libsfx680li.so + 0x1634c0 (SfxBaseModel::storeAsURL(rtl::OUString const&, com::sun::star::uno::Sequence<com::sun::star::beans::PropertyValue> const&) + 0xc0) 0x7e0f7f8: /usr/lib/openoffice.org2.0/program/libsfx680li.so + 0x1737f8 0x7dd9258: /usr/lib/openoffice.org2.0/program/libsfx680li.so + 0x13d258 0x7dda79e: /usr/lib/openoffice.org2.0/program/libsfx680li.so + 0x13e79e 0x7e4cff4: /usr/lib/openoffice.org2.0/program/libsfx680li.so + 0x1b0ff4 0x7e4c3e1: /usr/lib/openoffice.org2.0/program/libsfx680li.so + 0x1b03e1 0x7e4c8d2: /usr/lib/openoffice.org2.0/program/libsfx680li.so + 0x1b08d2 (SfxDispatcher::_Execute(SfxShell&, SfxSlot const&, SfxRequest&, unsigned short) + 0x138) 0x7e5534d: /usr/lib/openoffice.org2.0/program/libsfx680li.so + 0x1b934d 0x7e442e1: /usr/lib/openoffice.org2.0/program/libsfx680li.so + 0x1a82e1 0x7e446ef: /usr/lib/openoffice.org2.0/program/libsfx680li.so + 0x1a86ef 0x2b4f7b9: /usr/lib/openoffice.org2.0/program/libfwk680li.so + 0xb67b9 0x2b4f844: /usr/lib/openoffice.org2.0/program/libfwk680li.so + 0xb6844 0x6a73e72: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x82e72 0x6b86e60: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x195e60 (Menu::Select() + 0x3c) 0x6b8164d: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x19064d 0x6b81660: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x190660 0x6a73e72: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x82e72 0x6bcd485: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x1dc485 0x3f29ed0: /usr/lib/openoffice.org2.0/program/libvclplug_gen680li.so + 0x1eed0 0x3f5012b: /usr/lib/openoffice.org2.0/program/libvclplug_gen680li.so + 0x4512b (SalDisplay::DispatchInternalEvent() + 0xad) 0xe0ee1f: /usr/lib/openoffice.org2.0/program/libvclplug_gtk680li.so + 0x1ae1f 0x115f5c0: /usr/lib/libglib-2.0.so.0 + 0x255c0 0x115d35e: /usr/lib/libglib-2.0.so.0 + 0x2335e (g_main_context_dispatch + 0x1dc) 0x1160366: /usr/lib/libglib-2.0.so.0 + 0x26366 0x1160848: /usr/lib/libglib-2.0.so.0 + 0x26848 (g_main_context_iteration + 0x66) 0xe0ea51: /usr/lib/openoffice.org2.0/program/libvclplug_gtk680li.so + 0x1aa51 0x3f5133d: /usr/lib/openoffice.org2.0/program/libvclplug_gen680li.so + 0x4633d (X11SalInstance::Yield(unsigned char) + 0x29) 0x6a7a1ba: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x891ba (Application::Yield() + 0x50) 0x6a7a1f8: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x891f8 (Application::Execute() + 0x26) 0x2a6f015: /usr/lib/openoffice.org2.0/program/libsoffice.so + 0x29015 (desktop::Desktop::Main() + 0x15df) 0x6a7f769: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x8e769 0x6a7f819: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x8e819 (SVMain() + 0x29) 0x2a66a37: /usr/lib/openoffice.org2.0/program/libsoffice.so + 0x20a37 (sal_main + 0x57) 0x2a66a83: /usr/lib/openoffice.org2.0/program/libsoffice.so + 0x20a83 (main + 0x27) 0x92ad5f: /lib/libc.so.6 + 0x14d5f (__libc_start_main + 0xdf) 0x80484e1: /usr/lib/openoffice.org2.0/program/swriter.bin + 0x4e1 ============================================================================= Additional Notes and Information: ================================== The document used in this scenario is somewhat complex. It has a company logo, tables, color pictorial diagrams, table-of-contents, various fonts and heading sizes, bullet points and plain text formatting. The choice of Linux Desktop seems to be unimportant. The crash has occurred under both Gnome (2.10.0-5) and KDE (3.5.1-0.1.fc4). Obviously, I cannot include the actual document due to the proprietary nature of the content of it. I will do my best to answer any questions regarding the crash described above and the circumstances surrounding it. --------------------------------------------------------------------- Please do not reply to this automatically generated notification from Issue Tracker. 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