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------- Additional comments from [EMAIL PROTECTED] Wed Feb 21 02:55:45 +0000 2007 ------- @louis: I work in the industry. We take calls and work through the web with hundreds of users. A simple drop down listing of problems will not fix this, however asking questions and gathering them into the Issue Tracker is the best way. Most people filing an issue will do so only once unless they find the experience 'pleasant'. Thus we may have to completely redesign the Issue Tracker to make it easy on both the submitter and the QA triage folks. I'm sorry, but I feel that hiding behind another company is just an excuse, not a solution. James McKenzie --------------------------------------------------------------------- Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
