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http://www.openoffice.org/issues/show_bug.cgi?id=63875





------- Additional comments from [EMAIL PROTECTED] Fri Jul 20 12:35:21 +0000 
2007 -------
  I know of a system where this error happens frequently (maybe once
every couple of hours of use).  It is on a new computer with freshly
installed (no previous versions of):
     OpenOffice.org 2.2.1
     Windows XP Professional Service Pack 2
Given that I have not encountered this error in extensive use of
OpenOffice under Linux and Windows 2000, I was skeptical and then
shocked to see such a basic function fail.  But there is no comfort
in seeing that others have reported this error more than a year ago,
and the situation remains unchanged.

  While it is not my computer where this error is now showing, it
is only a half-hour drive away for me.  If I smile and ask nicely, 
I may be able to either:
  - collect more debugging info if that is needed (is the keyword
    needmoreinfo still current for this issue?), or
  - try out a proposed fix
soon, before the owners of that computer lose all patience with
OpenOffice and remove it from that system and their life.

  What can I do to help?

  Is the reimplementation of the usage of temporary files (described
in Wed Mar 21 11:33:26 +0000 2007 comment above) underway, and
included in 2.3 ?
    http://wiki.services.openoffice.org/wiki/OOoRelease23
Hmm, looks like the "Target milestone" just was changed to OOo 2.4,
which may appear in Feb 2008.  What can I do to reverse this
procrastination?

  It seems counterproductive to be in such a rush to pretend this
problem does not exist, e.g.:
    http://www.openoffice.org/issues/show_bug.cgi?id=79205

  If there is a sound understanding that this bug is only triggered by
external programs running and removing / cleaning / erasing files,
at a minimum we should collect the names of such programs.  Then
we should publish this list in a Help file that is linked from the
dialog box (instead of the current messagebox) presented when this
error occurs, e.g.:

   [x icon in red ball] Error saving the document whatever.odt
   Write Error.
   Error writing file.
   OK  Help

Actually, since no one feels OK or wishes to agree when this happens
to them, maybe the list of naughty programs to reconfigure should be
shown IN THIS messagebox, rather than hidden behind a Help button.
Then by the time the hapless user read down to the OK button, they
would have been presented with a useful clue.

p.s.  Speculation, not fact, follows.  One of the very few programs
running on this system when this error occurs is "ca Internet Security
Suite", i.e.:
    CA Anti-Spam
    CA Anti-Spyware
    CA Anti-Virus
    CA Personal Firewall
    CA Security Center
When I am next near this computer, I will try disabling these
processes, and see if the OpenOffice errors cease.  Would you 
like a "secure" computer, or one where OOo works?  Ouch.


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