To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=91355 Issue #|91355 Summary|OpenOffice 2.4, Windows Installer error message, and M |icrosoft NET 2.0 Component|Installation Version|OOo 2.4.0 Platform|PC URL| OS/Version|Windows XP Status|UNCONFIRMED Status whiteboard| Keywords| Resolution| Issue type|DEFECT Priority|P3 Subcomponent|code Assigned to|of Reported by|thomkal
------- Additional comments from [EMAIL PROTECTED] Thu Jul 3 21:46:16 +0000 2008 ------- I downloaded OO 2.4 and tried to install it, but the setup process aborted with the message (translated from German): "Windows Installer can not be accessed." Since OO 2.4 is/was the only program with that kind of problem (and because the previous version, 2.0, is running perfectly on my PC), I forgot about this. Today I found a tool for the computer game "Neverwinter Nights"; a program to setup and edit the country-specific language text files. When I installed it, it reported: "Windows Installer can not be accessed." (Again translated from German.) But at the same time, the setup program of this tool tried to connect to the Internet. I established a connection, and the setup program downloaded a few files which, as the then ongoing installation showed, belonged to Microsoft NET 2.0 environment (though it was not shown which files had been downloaded). When this tool for Neverwinter Nights was installed, I retried the OpenOffice 2.4 install, and it worked! I cancelled the setup immediately when the "Welcome" screen appeared; I want to backup all user-created templates and wordbooks etc. first. But obviously OO 2.4 needed some files which do not belong to the default NET 2.0 installation. For future OpenOffice installation programs, it might be a good idea to a) inform the user about this and direct him/her to a website where these files can be downloaded if they are missing, or b) to ask the user to establish an Internet connection and then automatically download these files. Though I use several development tools that need NET 2.0, I don't program under NET 2.0 itself and therefore can not say which files are new. I haven't even figured out how to start NET 2.0 yet. But I firmly believe that informing the user about this might be helpful. Thomas --------------------------------------------------------------------- Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
