To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=92969
------- Additional comments from [EMAIL PROTECTED] Fri Aug 22 16:33:57 +0000 2008 ------- Qjingzhaoli Please excuse me for my rudeness: You understand "Step by step", "every key press" and "every mouse click"? It's completely useless to repeat the rare information from the original report again and again, please contribute the requested additional information! Answer from Jingzhaoli Open the file, then, use mouse Left click on button of “Export Directly as PDF”. "Crashed message.jpg" is not useful. If during the recovery a crash report has been created and you are asked whether it should be sent to OOo, add your E-Mail-Address, so that you will get information with the crash report ID. That will be some useful information. Sorry. 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