To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=96062 Issue #|96062 Summary|Writer crashes on opening some doc files. Component|Word processor Version|OOO300m7 Platform|Unknown URL| OS/Version|All Status|UNCONFIRMED Status whiteboard| Keywords| Resolution| Issue type|DEFECT Priority|P2 Subcomponent|code Assigned to|writerneedsconfirm Reported by|james70
------- Additional comments from [EMAIL PROTECTED] Mon Nov 10 19:15:13 +0000 2008 ------- Hello, This is the first time I have ever reported a bug - I hope I'm following the correct procedure. I have many times encountered problems when opening some doc files since installing Openoffice 3. When I try to open them, Writer starts but hangs, and needs to be forced shut. My primary OS is Linux, but the same files won't open in Vista either. I should add that I am able to open the files with Openoffice Portable (2.3). Procedure 1: Click on file to Open. Writer starts but opens on a blank screen. CPU usage jumps to unacceptably high values (around 100% on one of the 3 CPUs) Procedure 2: Start Writer Press File then Open Choose the doc file to open. Writer doesn't open the file and CPU usage once again jumps to 100%. If the window is reduced, it is impossible to bring it back up again. I repeat that this doesn't happen on all doc files, and I can't find a pattern linking those that are affected. I'll include an example, just as soon as I work out how to attach files to these reports! --------------------------------------------------------------------- Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]