To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=100246 Issue #|100246 Summary|File>Templates>Organize>Commands>New is not working fo |r upgrade from 2.4.1 Component|framework Version|OOo 3.0.1 Platform|HP URL|http://www.oooforum.org/forum/viewtopic.phtml?t=81655 OS/Version|Windows Vista Status|UNCONFIRMED Status whiteboard| Keywords| Resolution| Issue type|DEFECT Priority|P2 Subcomponent|code Assigned to|tm Reported by|fdsid
------- Additional comments from [email protected] Mon Mar 16 19:13:45 +0000 2009 ------- Sun Mar 15, 2009 11:59 am http://www.oooforum.org/forum/viewtopic.phtml?t=81655 I cannot create new template categories. I want to categorize business correspondence into business labels, faxes & letters. Per documentation in OOo help file File>Templates>Organize>Commands>New should "... create a new template category." It doesn't. Also OOo Working with Templates (v1.0 2005) http://documentation.openoffice.org/manuals/oooauthors/working_with_templates.pdf states EXPECTED BEHAVIOUR <snip> To create an OpenOffice.org template folder, follow these steps: 1) From the main menu, choose File > Templates > Organize. The Template Management window (Figure 3) opens. 2) In the box on the left, click any folder. 3) Click the Commands button. The context menu appears. 4) From the context menu, choose New. A new folder called Untitled appears. 5) Type a name for the new folder and then press the Enter key on your keyboard. Writer saves the folder with the name that you entered. 6) To close the Template Management window, click Close. <end snip> OBSERVED BEHAVIOUR: 1) through 3) above behave as described 4) From the context menu, choose New. 4a) A new folder called Untitled **does not appear** 4b) Context menu disappears 4c) control returns to the COMMAND button NOTE: a new folder *does not appear*, regardless of which existing template category was selected in the Templates pane (that includes My Templates, stored on a different path than the default path) NOTE: The results *do not* differ whether the touchpad, speed keys or the keypad were used to navigate the command sequence. NOTE: Mon Mar 16, 2009 7:24 am [Suggestion: Create new category, exit organizer, reinvoke organizer] I tried your suggestion as well as 2 variants: 1. Closed and reopened Organizer. No new category 2. Logged out of OOo and logged back in: No new category 3. Logged off of the computer, restarted PC and restarted OOo: No new category NOTE: Mon Mar 16, 2009 9:23 am [Turn of Vista UAC & Reset User Profile per http://user.services.openoffice.org/en/forum/viewtopic.php?f=74&t=12426] NOTE: Mon Mar 16, 2009 10:35 am The Reset User Profile suggestion does not work. Vista will not let me either rename or delete the folder = \Users\<user name>\AppData\Roaming\OpenOffice.org\3\user , even as the administrator. (there is a 1kb .lock file at the folder = \Users\<user name>\AppData\Roaming\OpenOffice.org\3\ --is that disabling the rename/delete? ) I'm loathe to turn off Vista security settings, since the other users on this PC are likely to hurt the computer if the safety rails are removed <grin> I agree with you: A settings tweak may be in order and I believe it may yet be an OOo glitch: I can't create categories for accounts that previously used OOo, but in an account where OOo is a 'fresh' install, creating a new category works beautifully. [see Addl Details, below.] Additional Details: Scenario 1: Logged in as administrator (this account was used to install OOo 3.0; is the account from which most OOo work is done; prior version was 2.4.1. NOTE this account had installed templates from OOo extension sites--oxygenoffice etc., and those categories show on the Organize window. It also has personalized templates and categories which also still appear in the Organizer) 1. Open OOo (any application--writer, calc, formulas, templates) 2.File>templates>organize>commands>new 3.OBSERVED RESULT: no new category, even after update Scenario 2: Logged in as <username> (this account used OOo frequently; Has less Vista file access than the Admin account; prior version was 2.4.1NOTE this account had installed templates from OOo extension sites--oxygenoffice etc., and those categories show on the Organize window. It also has personalized templates and categories which also still appear in the Organizer) 1. Open OOo (any application--writer, calc, formulas, templates) 2.File>templates>organize>commands>new 3.OBSERVED RESULT: no new category, even after update Scenario 3: Logged in as Guest RESULT DIFFERS! this account had never before used OOo and it did not appear on the desktop or programs menu. Acct has very little Vista file access; Did NOT have *any* prior version of OOo installed NOTE Guest account has [present tense] NO installed templates from OOo extension sites--oxygenoffice etc., Only 3 default categories appeared in Organizer: My Templates, Presentations and Presentation Backgrounds) 1. Open OOo (any application--writer, calc, formulas, templates) 2.File>templates>organize>commands>new 3.OBSERVED RESULT: New categories appear immediately. Update is NOT needed. New Categories remain after OOo restart. --------------------------------------------------------------------- Please do not reply to this automatically generated notification from Issue Tracker. 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