To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=102327 Issue #|102327 Summary|Crash observed while trying to update Component|framework Version|OOO310m11 Platform|PC URL| OS/Version|Windows XP Status|UNCONFIRMED Status whiteboard| Keywords| Resolution| Issue type|DEFECT Priority|P2 Subcomponent|ui Assigned to|tm Reported by|hemantm
------- Additional comments from [email protected] Thu May 28 12:22:34 +0000 2009 ------- The OpenOffice (Build OOO310m11 build 9399) shows updates to your extensions available icon on the top right corner. 1. Click on this icon. It gives a error message: "OpenOffice could not find a web browser on your system. Please check your Desktop Preferences or install a web browser (for example, Mozilla) in the default location requested during the browser installation". 2. Click the OK button 3. Again Click on the "Check for Updates" icon. 4. OOo crashes This bug is reproducible every time on my system. I have the following Opera, Firefox, Internet Explorer installed on WinXP SP3 system. The crash is also observed when I try to access the extension manager twice. First time the extension manager does not come up, while it crashes in the second attempt. Here is the crash report from extension manager: <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE errormail:errormail PUBLIC "-//OpenOffice.org//DTD ErrorMail 1.0//EN" "errormail.dtd"> <errormail:errormail xmlns:errormail="http://openoffice.org/2002/errormail"; usertype=""> <reportmail:mail xmlns:reportmail="http://openoffice.org/2002/reportmail"; version="1.1" feedback="true" email="[email protected]"> <reportmail:title></reportmail:title> <reportmail:attachment name="description.txt" media-type="text/plain;charset=UTF-8" class="UserComment"/> <reportmail:attachment name="user.dmp" media-type="application/octet-stream" class="UserDump"/> </reportmail:mail> <officeinfo:officeinfo xmlns:officeinfo="http://openoffice.org/2002/officeinfo"; build="310m11(Build:9399)" platform="wntmsci12.pro" language="" procpath="D:\Program Files\OpenOffice.org 3\program\" exceptiontype="0xC0000005" product="OpenOffice.org 3.1"/> <systeminfo:systeminfo xmlns:systeminfo="http://openoffice.org/2002/systeminfo";> <systeminfo:System name="Windows NT" version="5.1" build="2600" locale="0x00000409"/> <systeminfo:CPU type="x86"/> </systeminfo:systeminfo> <errormail:Stack type="Win32"> <errormail:StackInfo pos="0" ip="0x50FFC0BB"/> </errormail:Stack> </errormail:errormail> --------------------------------------------------------------------- Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected] --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
