To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=102659 Issue #|102659 Summary|Failure to launch under Vista Home Premium Component|framework Version|1.0.0 Platform|PC URL| OS/Version|Windows Vista Status|UNCONFIRMED Status whiteboard| Keywords| Resolution| Issue type|DEFECT Priority|P1 Subcomponent|code Assigned to|tm Reported by|harderm
------- Additional comments from [email protected] Thu Jun 11 03:31:26 +0000 2009 ------- I downloaded OO vsn 3.xx from your website. This was done into my user/documents directory. I then installed using the default install wizard. I got a message window stating that the download was successful. I checked the ProgramFiles directory, and the .exe files and readmes, etc. were there. The OO icons can be found in the Start menu in the usual places. I copied and then pasted shortcuts to my desktop. Double clicking on the Writer, CaLc, & Impress icons caused hard drive activity for ~30 sec, but nothing happens after that, no messages, nothing. I read the readme.html document re. administrative setup, and I didn't knowingly do this, and don't have the msvc90 dll. I have no idea what the message about the startup string means & I don't see what my problem has to do with the 'default' office application anyway. As for the video driver, yes I do have an NVIDIA card installed in my laptop to run a proprietary application which REQUIRES OpenGL compatibility. Furthermore, the card was included with the computer, so I expect that the driver is the proper one for Vista and my machine; besides, I have no other graphics issues with this machine. I have spent all afternoon downloading OO, so I would appreciate a prompt and comprehendible reply. Thank you very much for your attention. harderm --------------------------------------------------------------------- Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected] --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
