To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=103815 Issue #|103815 Summary|OpenOffice shows inappropriate error message when temp |file(s) could not be read or written Component|Word processor Version|OOO310m11 Platform|Unknown URL| OS/Version|All Status|UNCONFIRMED Status whiteboard| Keywords| Resolution| Issue type|DEFECT Priority|P3 Subcomponent|ui Assigned to|writerneedsconfirm Reported by|k4os
------- Additional comments from [email protected] Sun Jul 26 12:57:54 +0000 2009 ------- When a tempfile corresponding to an object cannot be created (p.ex. because there is no more space in $tempdir) the frames of the object states "read error". This is correct in the way, that the tempfile could not be read, however there a two drawbacks: - the user is not told that it is the tempfile that could not be read. Most users assume (I'm producing a quite big document with a group of schoolmates) that the file they tried to open is corrupted. OOo should tell the user that its only the tempfile. - OOo should tell the user when the initial problem occurs, what the problem is and if that is possible, how he can solve it. There is another issue (#95243) that deals with the same problem (impossibility to create tempfiles is not communicated), but the user got the problem under different circumstances (saving the document) to reproduce this: either open a document larger than current available tempspace, or reduce available tempspace before attempt to open a usual sized document with pictures in it. <postamble>So this issue is another one corresponding to the problem "No tempspace available", there are multiple bug reports that directly adress the problem (#78897 and #86885) that were closed because developers policy is "this is an OS malfunction". This may be true, however it is not user friendly. In my opinion, the most sensitive (mostly with user friendliness in mind) way of handling this would be (very abstract): - check wether there is enough free space in global tempdir, -> if true, create tempfile there -> if false, check wether there is enough free space in ~/.openoffice.org - -> if true create tempfile there - -> if false, tell user he needs to clean up either here or there with current default behaviour, openoffice feels like more ancient versions of M$'s office: buggy and failing with big documents. It seems to me like this is an easy-to-resolve issue, so I'm asking the developers team to this. Thanks. --------------------------------------------------------------------- Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected] --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
