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------- Additional comments from [email protected] Tue Oct 20 13:28:32 +0000 2009 ------- Please check the following in your system: First the OFFICEINSTALLLOCATION is read from the Windows registry. You can find the value in the Windows registry at HKLM(or HKCU)/Software/OpenOffice.org/Layers/OpenOffice.org/3 . Exists the path "OFFICEINSTALLLOCATION/program" ? If it does not exist, there is probably a new Windows behavior concerning the resulting error, so that the CustomAction returns, that the Office is still running. So you have two chances: 1. Remove the entry from the registry, if you already removed the directory OFFICEINSTALLLOCATION. or 2. Create the directory "OFFICEINSTALLLOCATION/program", maybe OFFICEINSTALLLOCATION is sufficient. But remember: Never remove an OpenOffice.org by deleting the files. This leads to an inconsistent state in the Windows registry. The product can only be removed by the Windows Installer service. --------------------------------------------------------------------- Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected] --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
