To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=110572 Issue #|110572 Summary|Constant crashes Component|framework Version|OOo 3.2 Platform|Macintosh URL| OS/Version|Mac OS X, 10.6 Status|UNCONFIRMED Status whiteboard| Keywords| Resolution| Issue type|DEFECT Priority|P1 Subcomponent|code Assigned to|tm Reported by|bronwynboltwood
------- Additional comments from [email protected] Fri Apr 2 19:09:18 +0000 2010 ------- When I try to use OpenOffice it now crashes constantly, The program is no longer usable. I only really use the Writer and Calc, and occasionally Impress. Originally, with Snow Leopard and (I think) OO 3.1.1 it worked ok -- only crashed occasionally. At some point I let it upgrade to OO 3.2 and crashes got much more frequent: I could not open Calc at all, and Writer crashes increased to the point where it too could not run. This may have started under OSX 10.6.2, or maybe only after upgrading to 10.6.3. I tried deleting my OO profile (under my account, then Library, then Application Support) as many webpages and forum posts advised, and that let OO open again. And then it started crashing again. I removed OO and reinstalled a fresh copy off the web, with a new profile. Same problems with crashing except that I discovered an even more efficient method: open the preferences, and it crashes right away! I removed OO entirely, decided that maybe 3.2 was the problem, and scoured the internet for a copy of 3.1.1 which the folks writing your download page have made an absolutely miserable job. I deleted the OO profile again and installed 3.1.1. Now 3.1.1 won't work on this machine either -- it has exactly the same problems as 3.2 before it, despite multiple removals and reinstalls including the OO profile. I have tried autorecovering the files I was working on, and not autorecovering them, and it makes no difference. I would delete the ones it has stored, in case they are causing the crashes, but I can't find out where they are because the paths listing is in the preferences, and opening that crashes the program within moments. It will also happily crash on new blank documents, especially in Writer. Please fix this. I use OpenOffice for school, and now all existing documents in it are inaccessible until this is resolved. --------------------------------------------------------------------- Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected] --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
