To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=110662
User rainerbielefeld changed the following:
What |Old value |New value
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CC|'' |'rainerbielefeld'
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Status|UNCONFIRMED |RESOLVED
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Keywords| |oooqa
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Resolution| |INVALID
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Summary|updating to 3.2 |Update does not work
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------- Additional comments from [email protected] Wed Apr 7
16:21:02 +0000 2010 -------
With this rare bug description it's impossible to figure out what the problem
might be. Currently I can't even read from the report whether we are talking
about update to 3.2 or some other (Extension) update.
@longsgl:
This is the Issue Tracker system, not a helpdesk! You can get help from the
public users mailing list [email protected] or on the forum at
<http://user.services.openoffice.org/en/forum/>
Pls. feel free to reopen the issue if discussion with other users will have led
to an usable bug description.
Before you file further issues or post again here, please read our guidelines on
<http://qa.openoffice.org/issue_handling/pre_submission.html> and
<http://www.openoffice.org/bugs/bug_writing_guidelines.html>, then select
correct information for all Issue Tracker selection fields,
contribute a clear step by step instruction containing all observations (error
messages ...), _every_key_press_and_every_mouse_click_ how to reproduce the
problem, and explain why you believe that your results are unexpected.
That means (for example):
do not write something like "I am not able to ...", but
6. left mouse click on …
expected: …, color of … changes, …
actual: no …., color remains white, no …
Screenshots might help to explain the problem.
Please
- always specify your OOo version, localization,
OS and Platform you used for your tests!
- Always contribute a meaningful Summary
I will finally close the issue within 10 days if we don't get required further
information.
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