To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=116807 Issue #|116807 Summary|openoffice writer crash when opening .doc file Component|Word processor Version|1.0.3 Platform|PC URL| OS/Version|Linux Status|UNCONFIRMED Status whiteboard| Keywords| Resolution| Issue type|DEFECT Priority|P3 Subcomponent|open-import Assigned to|writerneedsconfirm Reported by|rdnelson
------- Additional comments from [email protected] Fri Feb 4 14:40:35 +0000 2011 ------- (I) x.org loaded video driver of... (II) Loading /usr/lib/xorg/modules/drivers/nv_drv.so (--) Depth 24 pixmap format is 32 bpp (III) Desktop is: GNOME (IV) openoffice.org-kde version is: package openoffice.org-kde is not installed (V) libgcj version is: libgcj-4.1.2-48.el5-i386 (VI) kernel is: Linux 2.6.18-194.32.1.el5 #1 SMP Wed Jan 5 17:53:09 EST 2011 i686 i686 i386 (VII) OpenOffice.org core rpm version is: openoffice.org-core-3.1.1-19.5.el5_5.1-i386 (VIII) accessibility is: false (IX) gtk theme is: Clearlooks-DeepSky (X) icon theme is: default.kde (XI) metacity theme is: Glider (XII) redhat release is: CentOS release 5.5 (Final) (XIII) LANG is: en_US.UTF-8 ...start free space details ... Filesystem 1K-blocks Used Available Use% Mounted on /dev/mapper/VGRAID-LVhome 448604520 181256708 244192308 43% /home /dev/mapper/VGRAID-LVroot 8125880 5816880 1889572 76% / ...end free space details ... ...start (default) java details ... java version "1.6.0_17" OpenJDK Runtime Environment (IcedTea6 1.7.5) (rhel-1.16.b17.el5-i386) OpenJDK Client VM (build 14.0-b16, mixed mode) ...end (default) java details ... ...start sestatus details ... SELinux status: disabled ...end sestatus details ... ...start stackreport details ... 0x6699590: 0x1d2c14: /usr/lib/openoffice.org3/program/../basis-link/ure-link/lib/libuno_sal.so.3 + 0x26590 0x6699f44: 0x1d2c14: /usr/lib/openoffice.org3/program/../basis-link/ure-link/lib/libuno_sal.so.3 + 0x26f44 0x646420: 0x0: + 0x420 (__kernel_sigreturn + 0x0) 0xcdb293: 0xff8e8: /usr/lib/libX11.so.6 + 0x34293 (XUnionRegion + 0x33) 0xcdb473: 0xff8e8: /usr/lib/libX11.so.6 + 0x34473 (XUnionRectWithRegion + 0x83) 0xf0c09a: 0x8c9a0: /usr/lib/openoffice.org/basis3.1/program/libvclplug_genli.so + 0x2809a (X11SalGraphics::unionClipRegion(long, long, long, long) + 0x48) 0xe520ca: 0x5ea70: /usr/lib/openoffice.org/basis3.1/program/libvclplug_gtkli.so + 0x2f0ca 0x709c4a6: 0x40263c: /usr/lib/openoffice.org3/program/../basis-link/program/libvclli.so + 0x1124a6 0x70b1b68: 0x40263c: /usr/lib/openoffice.org3/program/../basis-link/program/libvclli.so + 0x127b68 0x70b315d: 0x40263c: /usr/lib/openoffice.org3/program/../basis-link/program/libvclli.so + 0x12915d (OutputDevice::GetTextArray(String const&, long*, unsigned short, unsigned short) const + 0x6f) 0x70b324f: 0x40263c: /usr/lib/openoffice.org3/program/../basis-link/program/libvclli.so + 0x12924f (OutputDevice::GetTextWidth(String const&, unsigned short, unsigned short) const + 0x29) 0x474ae02: 0xb35728: /usr/lib/openoffice.org3/program/../basis-link/program/libswli.so + 0x399e02 0x474c296: 0xb35728: /usr/lib/openoffice.org3/program/../basis-link/program/libswli.so + 0x39b296 0x475a4e3: 0xb35728: /usr/lib/openoffice.org3/program/../basis-link/program/libswli.so + 0x3a94e3 0x46a00cd: 0xb35728: /usr/lib/openoffice.org3/program/../basis-link/program/libswli.so + 0x2ef0cd 0x475b97f: 0xb35728: /usr/lib/openoffice.org3/program/../basis-link/program/libswli.so + 0x3aa97f 0x4684692: 0xb35728: /usr/lib/openoffice.org3/program/../basis-link/program/libswli.so + 0x2d3692 0x4689b2d: 0xb35728: /usr/lib/openoffice.org3/program/../basis-link/program/libswli.so + 0x2d8b2d 0x46886b5: 0xb35728: /usr/lib/openoffice.org3/program/../basis-link/program/libswli.so + 0x2d76b5 0x46890ad: 0xb35728: /usr/lib/openoffice.org3/program/../basis-link/program/libswli.so + 0x2d80ad 0x4673f5f: 0xb35728: /usr/lib/openoffice.org3/program/../basis-link/program/libswli.so + 0x2c2f5f 0x476427a: 0xb35728: /usr/lib/openoffice.org3/program/../basis-link/program/libswli.so + 0x3b327a 0x4767b6d: 0xb35728: /usr/lib/openoffice.org3/program/../basis-link/program/libswli.so + 0x3b6b6d 0x4624554: 0xb35728: /usr/lib/openoffice.org3/program/../basis-link/program/libswli.so + 0x273554 0x462486d: 0xb35728: /usr/lib/openoffice.org3/program/../basis-link/program/libswli.so + 0x27386d 0x4628fd3: 0xb35728: /usr/lib/openoffice.org3/program/../basis-link/program/libswli.so + 0x277fd3 0x45cfa7b: 0xb35728: /usr/lib/openoffice.org3/program/../basis-link/program/libswli.so + 0x21ea7b (ViewShell::LayoutIdle() + 0xb3) 0x46d74bd: 0xb35728: /usr/lib/openoffice.org3/program/../basis-link/program/libswli.so + 0x3264bd (SwDoc::DoIdleJobs(Timer*) + 0x199) 0x46d7639: 0xb35728: /usr/lib/openoffice.org3/program/../basis-link/program/libswli.so + 0x326639 (SwDoc::LinkStubDoIdleJobs(void*, void*) + 0x1d) 0x7020cd3: 0x40263c: /usr/lib/openoffice.org3/program/../basis-link/program/libvclli.so + 0x96cd3 0x702e9d9: 0x40263c: /usr/lib/openoffice.org3/program/../basis-link/program/libvclli.so + 0xa49d9 (Timer::Timeout() + 0x1f) 0x702eb23: 0x40263c: /usr/lib/openoffice.org3/program/../basis-link/program/libvclli.so + 0xa4b23 (Timer::ImplTimerCallbackProc() + 0x7b) 0xf2e6a8: 0x8c9a0: /usr/lib/openoffice.org/basis3.1/program/libvclplug_genli.so + 0x4a6a8 0xf2e4ba: 0x8c9a0: /usr/lib/openoffice.org/basis3.1/program/libvclplug_genli.so + 0x4a4ba (X11SalData::Timeout() const + 0x2a) 0xe38961: 0x5ea70: /usr/lib/openoffice.org/basis3.1/program/libvclplug_gtkli.so + 0x15961 0xe3898c: 0x5ea70: /usr/lib/openoffice.org/basis3.1/program/libvclplug_gtkli.so + 0x1598c 0xbec776: 0x9c57c: /lib/libglib-2.0.so.0 + 0x2b776 0xbec1a2: 0x9c57c: /lib/libglib-2.0.so.0 + 0x2b1a2 (g_main_context_dispatch + 0x182) 0xbef196: 0x9c57c: /lib/libglib-2.0.so.0 + 0x2e196 0xbef6ee: 0x9c57c: /lib/libglib-2.0.so.0 + 0x2e6ee (g_main_context_iteration + 0x6e) 0xe3870c: 0x5ea70: /usr/lib/openoffice.org/basis3.1/program/libvclplug_gtkli.so + 0x1570c 0xf38705: 0x8c9a0: /usr/lib/openoffice.org/basis3.1/program/libvclplug_genli.so + 0x54705 (X11SalInstance::Yield(bool, bool) + 0x2f) 0x702973e: 0x40263c: /usr/lib/openoffice.org3/program/../basis-link/program/libvclli.so + 0x9f73e (Application::Reschedule(bool) + 0x4c) 0x572504a: 0x2b1198: /usr/lib/openoffice.org3/program/../basis-link/program/libfwkli.so + 0x15304a 0x5726f62: 0x2b1198: /usr/lib/openoffice.org3/program/../basis-link/program/libfwkli.so + 0x154f62 0x5728cc4: 0x2b1198: /usr/lib/openoffice.org3/program/../basis-link/program/libfwkli.so + 0x156cc4 0x29756d2: 0x404b78: /usr/lib/openoffice.org3/program/../basis-link/program/libsfxli.so + 0x27c6d2 (SfxProgress::SetState(unsigned long, unsigned long) + 0x1de) 0x49b816b: 0xb35728: /usr/lib/openoffice.org3/program/../basis-link/program/libswli.so + 0x60716b (SetProgressState(long, SwDocShell*) + 0x51) 0x1b54c10: 0x160950: /usr/lib/openoffice.org/basis3.1/program/libmswordli.so + 0x8cc10 0x1b55ead: 0x160950: /usr/lib/openoffice.org/basis3.1/program/libmswordli.so + 0x8dead 0x1b561f5: 0x160950: /usr/lib/openoffice.org/basis3.1/program/libmswordli.so + 0x8e1f5 0x1b56cb3: 0x160950: /usr/lib/openoffice.org/basis3.1/program/libmswordli.so + 0x8ecb3 0x48f9912: 0xb35728: /usr/lib/openoffice.org3/program/../basis-link/program/libswli.so + 0x548912 0x49a696f: 0xb35728: /usr/lib/openoffice.org3/program/../basis-link/program/libswli.so + 0x5f596f 0x2846190: 0x404b78: /usr/lib/openoffice.org3/program/../basis-link/program/libsfxli.so + 0x14d190 (SfxObjectShell::DoLoad(SfxMedium*) + 0x1544) 0x2880d44: 0x404b78: /usr/lib/openoffice.org3/program/../basis-link/program/libsfxli.so + 0x187d44 (SfxBaseModel::load(com::sun::star::uno::Sequence<com::sun::star::beans::PropertyValue> const&) + 0x1d6) 0x28af891: 0x404b78: /usr/lib/openoffice.org3/program/../basis-link/program/libsfxli.so + 0x1b6891 0x56c0907: 0x2b1198: /usr/lib/openoffice.org3/program/../basis-link/program/libfwkli.so + 0xee907 0x56c0b78: 0x2b1198: /usr/lib/openoffice.org3/program/../basis-link/program/libfwkli.so + 0xeeb78 0x56baa48: 0x2b1198: /usr/lib/openoffice.org3/program/../basis-link/program/libfwkli.so + 0xe8a48 0x56bad2c: 0x2b1198: /usr/lib/openoffice.org3/program/../basis-link/program/libfwkli.so + 0xe8d2c 0x68e6cc9: 0x14eb2c: /usr/lib/openoffice.org3/program/../basis-link/program/libcomphelp4gcc3.so + 0x99cc9 (comphelper::SynchronousDispatch::dispatch(com::sun::star::uno::Reference<com::sun::star::uno::XInterface> const&, rtl::OUString const&, rtl::OUString const&, long, com::sun::star::uno::Sequence<com::sun::star::beans::PropertyValue> const&) + 0x18d) 0x2c97efc: 0x744d8: /usr/lib/openoffice.org3/program/../basis-link/program/libsofficeapp.so + 0x2eefc 0x2ca5ed8: 0x744d8: /usr/lib/openoffice.org3/program/../basis-link/program/libsofficeapp.so + 0x3ced8 0x2ca605a: 0x744d8: /usr/lib/openoffice.org3/program/../basis-link/program/libsofficeapp.so + 0x3d05a 0x7020cd3: 0x40263c: /usr/lib/openoffice.org3/program/../basis-link/program/libvclli.so + 0x96cd3 0x71bac17: 0x40263c: /usr/lib/openoffice.org3/program/../basis-link/program/libvclli.so + 0x230c17 0xf0531d: 0x8c9a0: /usr/lib/openoffice.org/basis3.1/program/libvclplug_genli.so + 0x2131d 0xf32dc4: 0x8c9a0: /usr/lib/openoffice.org/basis3.1/program/libvclplug_genli.so + 0x4edc4 (SalDisplay::DispatchInternalEvent() + 0x78) 0xe38645: 0x5ea70: /usr/lib/openoffice.org/basis3.1/program/libvclplug_gtkli.so + 0x15645 0xe387f0: 0x5ea70: /usr/lib/openoffice.org/basis3.1/program/libvclplug_gtkli.so + 0x157f0 0xbea451: 0x9c57c: /lib/libglib-2.0.so.0 + 0x29451 0xbec1a2: 0x9c57c: /lib/libglib-2.0.so.0 + 0x2b1a2 (g_main_context_dispatch + 0x182) 0xbef196: 0x9c57c: /lib/libglib-2.0.so.0 + 0x2e196 0xbef6ee: 0x9c57c: /lib/libglib-2.0.so.0 + 0x2e6ee (g_main_context_iteration + 0x6e) 0xe3870c: 0x5ea70: /usr/lib/openoffice.org/basis3.1/program/libvclplug_gtkli.so + 0x1570c 0xf38705: 0x8c9a0: /usr/lib/openoffice.org/basis3.1/program/libvclplug_genli.so + 0x54705 (X11SalInstance::Yield(bool, bool) + 0x2f) 0x70296cf: 0x40263c: /usr/lib/openoffice.org3/program/../basis-link/program/libvclli.so + 0x9f6cf (Application::Yield(bool) + 0x57) 0x702978d: 0x40263c: /usr/lib/openoffice.org3/program/../basis-link/program/libvclli.so + 0x9f78d (Application::Execute() + 0x2b) 0x2c82d8a: 0x744d8: /usr/lib/openoffice.org3/program/../basis-link/program/libsofficeapp.so + 0x19d8a 0x702e00f: 0x40263c: /usr/lib/openoffice.org3/program/../basis-link/program/libvclli.so + 0xa400f 0x702e125: 0x40263c: /usr/lib/openoffice.org3/program/../basis-link/program/libvclli.so + 0xa4125 (SVMain() + 0x2d) 0x2cac432: 0x744d8: /usr/lib/openoffice.org3/program/../basis-link/program/libsofficeapp.so + 0x43432 (soffice_main + 0xaa) 0x80487a4: 0xd54: /usr/lib/openoffice.org3/program/swriter.bin + 0x7a4 (main + 0x20) 0xa0ee9c: 0x153d9c: /lib/libc.so.6 + 0x15e9c (__libc_start_main + 0xdc) 0x80486d1: 0xd54: /usr/lib/openoffice.org3/program/swriter.bin + 0x6d1 ...end stackreport details ... ...start sample ldd details ... linux-gate.so.1 => (0x00966000) libgtk-x11-2.0.so.0 => /usr/lib/libgtk-x11-2.0.so.0 (0x0031c000) libgdk-x11-2.0.so.0 => /usr/lib/libgdk-x11-2.0.so.0 (0x00110000) libatk-1.0.so.0 => /usr/lib/libatk-1.0.so.0 (0x00e85000) libgdk_pixbuf-2.0.so.0 => /usr/lib/libgdk_pixbuf-2.0.so.0 (0x0019d000) libpangocairo-1.0.so.0 => /usr/lib/libpangocairo-1.0.so.0 (0x00f9b000) libpango-1.0.so.0 => /usr/lib/libpango-1.0.so.0 (0x001bc000) libcairo.so.2 => /usr/lib/libcairo.so.2 (0x001fb000) libgmodule-2.0.so.0 => /lib/libgmodule-2.0.so.0 (0x00dbe000) libdl.so.2 => /lib/libdl.so.2 (0x006ff000) libgthread-2.0.so.0 => /lib/libgthread-2.0.so.0 (0x00b0f000) libdbus-glib-1.so.2 => /usr/lib/libdbus-glib-1.so.2 (0x00756000) libdbus-1.so.3 => /lib/libdbus-1.so.3 (0x00269000) libgobject-2.0.so.0 => /lib/libgobject-2.0.so.0 (0x006b5000) libglib-2.0.so.0 => /lib/libglib-2.0.so.0 (0x00c65000) libvclplug_genli.so => /usr/lib/openoffice.org/basis3.1/program/libvclplug_genli.so (0x007bb000) libvclli.so => /usr/lib/openoffice.org/basis3.1/program/libvclli.so (0x00fa4000) libpspli.so => /usr/lib/openoffice.org/basis3.1/program/libpspli.so (0x0084f000) libsotli.so => /usr/lib/openoffice.org/basis3.1/program/libsotli.so (0x00967000) libutlli.so => /usr/lib/openoffice.org/basis3.1/program/libutlli.so (0x009f7000) libtlli.so => /usr/lib/openoffice.org/basis3.1/program/libtlli.so (0x00b14000) libcomphelp4gcc3.so => /usr/lib/openoffice.org/basis3.1/program/libcomphelp4gcc3.so (0x04e9b000) libucbhelper4gcc3.so => /usr/lib/openoffice.org/basis3.1/program/libucbhelper4gcc3.so (0x00bc1000) libuno_cppuhelpergcc3.so.3 => /usr/lib/openoffice.org/basis3.1/program/../ure-link/lib/libuno_cppuhelpergcc3.so.3 (0x00d03000) libuno_cppu.so.3 => /usr/lib/openoffice.org/basis3.1/program/../ure-link/lib/libuno_cppu.so.3 (0x00704000) libvos3gcc3.so => /usr/lib/openoffice.org/basis3.1/program/libvos3gcc3.so (0x00774000) libuno_sal.so.3 => /usr/lib/openoffice.org/basis3.1/program/../ure-link/lib/libuno_sal.so.3 (0x0421b000) libXrandr.so.2 => /usr/lib/libXrandr.so.2 (0x001b4000) libX11.so.6 => /usr/lib/libX11.so.6 (0x02f69000) libXext.so.6 => /usr/lib/libXext.so.6 (0x00e6a000) libpthread.so.0 => /lib/libpthread.so.0 (0x00733000) libm.so.6 => /lib/libm.so.6 (0x00a96000) libstlport_gcc.so => /usr/lib/openoffice.org/basis3.1/program/../ure-link/lib/libstlport_gcc.so (0x00ea1000) libstdc++.so.6 => /usr/lib/libstdc++.so.6 (0x03e92000) libgcc_s.so.1 => /lib/libgcc_s.so.1 (0x002a8000) libc.so.6 => /lib/libc.so.6 (0x07579000) libfontconfig.so.1 => /usr/lib/libfontconfig.so.1 (0x00abf000) libXrender.so.1 => /usr/lib/libXrender.so.1 (0x006f4000) libXinerama.so.1 => /usr/lib/libXinerama.so.1 (0x001b8000) libXi.so.6 => /usr/lib/libXi.so.6 (0x0074c000) libXcursor.so.1 => /usr/lib/libXcursor.so.1 (0x0079b000) libXfixes.so.3 => /usr/lib/libXfixes.so.3 (0x007a5000) libpangoft2-1.0.so.0 => /usr/lib/libpangoft2-1.0.so.0 (0x00dc1000) libfreetype.so.6 => /usr/lib/libfreetype.so.6 (0x07c58000) libz.so.1 => /usr/lib/libz.so.1 (0x00aee000) libpng12.so.0 => /usr/lib/libpng12.so.0 (0x00def000) librt.so.1 => /lib/librt.so.1 (0x007aa000) /lib/ld-linux.so.2 (0x009da000) libnsl.so.1 => /lib/libnsl.so.1 (0x00c45000) libcap.so.1 => /lib/libcap.so.1 (0x002b4000) libi18npaperli.so => /usr/lib/openoffice.org/basis3.1/program/libi18npaperli.so (0x007b3000) libbasegfxli.so => /usr/lib/openoffice.org/basis3.1/program/libbasegfxli.so (0x04cec000) libSM.so.6 => /usr/lib/libSM.so.6 (0x00955000) libICE.so.6 => /usr/lib/libICE.so.6 (0x00e15000) libi18nisolang1gcc3.so => /usr/lib/openoffice.org/basis3.1/program/libi18nisolang1gcc3.so (0x0095e000) libi18nutilgcc3.so => /usr/lib/openoffice.org/basis3.1/program/libi18nutilgcc3.so (0x00e2f000) libicuuc.so.36 => /usr/lib/libicuuc.so.36 (0x06693000) libicudata.so.36 => /usr/lib/libicudata.so.36 (0xb7567000) libicule.so.36 => /usr/lib/libicule.so.36 (0x05ac1000) libjvmaccessgcc3.so.3 => /usr/lib/openoffice.org/basis3.1/program/../ure-link/lib/libjvmaccessgcc3.so.3 (0x009ce000) libuno_salhelpergcc3.so.3 => /usr/lib/openoffice.org/basis3.1/program/../ure-link/lib/libuno_salhelpergcc3.so.3 (0x00b01000) libcrypt.so.1 => /lib/libcrypt.so.1 (0x02593000) libXau.so.6 => /usr/lib/libXau.so.6 (0x009d6000) libXdmcp.so.6 => /usr/lib/libXdmcp.so.6 (0x00b06000) libexpat.so.0 => /lib/libexpat.so.0 (0x00e42000) ...end sample ldd details ... --------------------------------------------------------------------- Please do not reply to this automatically generated 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