- **status**: closed --> in-progress
- **QA**: Tim Van Steenburgh -->  nobody 



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** [tickets:#4812] Title field for new tickets mistaken as search bar [ss367]**

**Status:** in-progress
**Labels:** p3 support 42cc 
**Created:** Tue Aug 28, 2012 05:55 PM UTC by Chris Tsai
**Last Updated:** Wed Jan 01, 2014 05:38 AM UTC
**Owner:** nobody

[forge:site-support:#367]

>By the way, in case you wonder how this is so easily done, I followed started 
>on the "Site Support" page (https://sourceforge.net/support), followed the 
>"Login and report an issue with SourceForge services" link 
>(https://sourceforge.net/p/forge/site-support/new/) which puts the user in 
>"new ticket" mode, even though they might want to search tickets, and then on 
>the support page the active form field appears next to "Search Site-Support", 
>even though that's actually a field and not a label, and the "Title" label in 
>the background of the active field, which might indicate that the user is 
>creating a new ticket with that title (or it could indicate that a search 
>might work using titles - there's no "new ticket" qualifier), disappears when 
>the field immediately gains focus upon page loading.

I can definitely see how this could happen, I think we've gotten ~3 tickets 
that I think were meant to be searches so far.

We should also change the form's behavior so that hitting "enter" after just 
entering a title doesn't submit the ticket.

Ref: [forge:site-support:#2260]


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