Hi Damion-and-All: I always figured a large difference in screen-readers with many extra options as well as live customer phone support, were related with commercial verses free. After all, back in the 90s as I was paying for Vocal-Eyes in DOS and JAWS, I could phone-and-get support. But in an oped-source free world, its a much larger challenge receiving or asking for live support. Sometimes I have had limited success. As an unrelated comment, a couple of times today you mention news groups-and-Usenet. An unwelcome surprise for me was in 2003 when many of the binaries were posted in yenc, which trn, nor Alpine natively support.
Chime

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