On Wednesday 18 June 2003 11:07 am, Fred Gleason wrote:
> From the general tenor of the responses quoted thus far, I also suspect
> you're dealing with a very junior level employee, who will likely be
> clueless to deal with any question that hasn't been "scripted" in advance. 
> Key here is going to be getting through to the decision maker(s) -- not
> just "level one" tech support.

Any suggestions on how?

Warren
-- 
Treasurer, GOLUM, Inc.
http://www.golum.org



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