Just to report back: I ended up contacting HP support and they did some remote diagnostics on the tape drive and confirmed that it has gone to a better place. Thankfully we're still within our warranty period so they'll send me a replacement.
Thanks for the replies, though. Much appreciated. Johan -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Johan Booysen Sent: 26 October 2009 12:44 Cc: [email protected] Subject: RE: FAILED "No new tape." Thanks Jon and Dustin for your replies. It seems to be a hardware issue. We have two identical tape drives so I'm just doing some testing to see if I can narrow it down to the tape drive or the cable. Best regards, Johan -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Dustin J. Mitchell Sent: 25 October 2009 14:57 To: Johan Booysen Cc: [email protected] Subject: Re: FAILED "No new tape." On Sun, Oct 25, 2009 at 6:33 AM, Johan Booysen <[email protected]> wrote: > I would really appreciate some advice on how to troubleshoot this problem. 1256320978.957231: taper: putresult: 18 NEW-TAPE 1256321083.042522: taper: putresult: 10 FAILED It looks like the taper ran for about 105s before failing, so it probably encountered an EIO or other tape error at that point. I would guess this is a SCSI error, because the device doesn't seem to recover after that -- all dumps fail immediately. I would check kernel logs for info about the errors, and also try using 'dd' to write to the drive. Dustin -- Open Source Storage Engineer http://www.zmanda.com
