Hi April,
I am assuming that you are using a Community version of ZWC. Encryption is
not supported in the Community version of ZWC. It is only supported in the
Enterprise version. This is the reason why ZWCService is crashing when a
request for encrypted backup is sent by the Amanda server.

Regards,
Prashant

On Tue, Apr 3, 2012 at 7:19 AM, April Rosenberg <[email protected]> wrote:

> Good Afternoon,
>
>
>
> I am having a problem setting up encryption for my windows client.  I have
> been trying to research this, and I found some instructions, but I keep
> getting “connection reset by peer”.  The two folders who aren’t using
> encryption work, so I believe my Amanda.conf file is correct.  I have a
> cert installed as the user backup in the personal store and the trusted
> root.  It is a self signed cert, and I have our CA cert installed as well.
> The friendly name on the cert is ZWCCert, though it has never been in the
> drop down box.  When I open the ZWC Config Utility (With Run as
> Administrator) on the advanced tab the certificate does not stay between
> closing it (after saving and restarting the service) and reopening it.
>
>
>
> I haven’t been able to find a registry setting about the certificate
> either.
>
>
>
> Any help would be appreciated…
>
>
>
> Thanks!
>
>
>
> April R.
>

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