Thanks Paddy. I also had to restart the ZWC service to make the log level change effective.
So maybe someone who works on the ZWC code can explain what operation might account for the following differences in log entries. Both are from the same machine. The backup began failing with the 18/1/2018 run. I wonder if ZWC is doing some sort of name resolution here which suddenly began to fail? On the client, nslookup results are correct both ways (see below). This same failure occurs on all of my ZWC installs. ZWC working fine: 4424:384:17/1/2018:12:59:36:548::CZWCJobHandler : Entering ExecuteValidateServerJob 4424:384:17/1/2018:12:59:36:548::CZWCJobHandler : Server address to be validated from the list of authentic server = 192.168.x.x 4424:384:17/1/2018:12:59:36:548::CZWCJobHandler : Server name = scriptor.foo.bar 4424:384:17/1/2018:12:59:36:548::CZWCJobHandler : Authentic Server name = scriptor.foo.bar 4424:384:17/1/2018:12:59:36:548::CZWCJobHandler : Leaving ExecuteValidateServerJob ZWC borking: 5692:12004:14/3/2018:14:54:9:706::CZWCJobHandler : Entering ExecuteValidateServerJob 5692:12004:14/3/2018:14:54:9:706::CZWCJobHandler : Server address to be validated from the list of authentic server = 192.168.x.x 5692:12004:14/3/2018:14:54:9:706::CZWCJobHandler : Server name = 192.168.x.x 5692:12004:14/3/2018:14:54:9:706::CZWCJobHandler : Authentic Server name = scriptor.foo.bar 5692:12004:14/3/2018:14:54:9:706::CZWCJobHandler : Server Validation Failed - Server 192.168.x.x With IP 192.168.x.x is not registered 5692:12004:14/3/2018:14:54:9:706::CZWCJobHandler : Leaving ExecuteValidateServerJob 5692:12004:14/3/2018:14:54:9:706::CZWCJobHandler:: Exiting ExecuteJob with status = 65535 Client-side nslookup: PS C:\Program Files\Zmanda\Zmanda Client for Windows Community Edition(x64)\bin> nslookup 192.168.x.x Server: UnKnown Address: 192.168.y.y Name: scriptor.foo.bar Address: 192.168.x.x PS C:\Program Files\Zmanda\Zmanda Client for Windows Community Edition(x64)\bin> nslookup scriptor.foo.bar Server: UnKnown Address: 192.168.x.x Name: scriptor.foo.bar Address: 192.168.x.x PS C:\Program Files\Zmanda\Zmanda Client for Windows Community Edition(x64)\bin> Kind regards, Chris On Fri, Mar 9, 2018 at 10:46 AM, Paddy Sreenivasan < [email protected]> wrote: > > 1. Open the ZWC Config Utility: Start Menu → All Programs → Zmanda → Zmanda > Client for Windows → ZWC Config Utility > 2. Select the Logging tab > 3. Set Log Level to 5 > 4. Click Save > 5. Click Exit > > > > On Fri, Mar 9, 2018 at 5:59 AM, Chris Nighswonger < > [email protected]> wrote: > >> Jean-Louis can you help with this? Is there a way to up the verbosity >> level of the ZWC log? >> >> >> On Tue, Feb 27, 2018 at 10:43 AM, Chris Nighswonger < >> [email protected]> wrote: >> >>> No takers? >>> >>> The ZWC is always a hard one to gin up help for. >>> >>> An additional piece of information: DNS resolution seems to be working >>> fine both server and client side. >>> >>> >>> >>> On Fri, Feb 23, 2018 at 8:34 AM, Chris Nighswonger < >>> [email protected]> wrote: >>> >>>> Any thoughts on what might be going on here? >>>> >>>> Last week I began to have numerous Win10 clients failing in this >>>> fashion: >>>> >>>> backup@scriptor:/home/manager amcheck -c campus shipping.foo.bar >>>> >>>> Amanda Backup Client Hosts Check >>>> -------------------------------- >>>> ERROR: shipping.foo.bar: Server validation Failed. Please register >>>> server with client. >>>> Client check: 1 host checked in 0.072 seconds. 1 problem found. >>>> >>>> Taking a look at the ZWC debug log on that client, I see the following: >>>> >>>> 11020:9144:23/2/2018:08:16:7:22::CZWCJobHandler : Entering >>>> ExecuteValidateServerJob >>>> 11020:9144:23/2/2018:08:16:7:22::CZWCJobHandler : Server address to be >>>> validated from the list of authentic server = 192.168.x.x >>>> 11020:9144:23/2/2018:08:16:7:22::CZWCJobHandler : Server name = >>>> 192.168.x.x >>>> 11020:9144:23/2/2018:08:16:7:22::CZWCJobHandler : Authentic Server >>>> name = scriptor.foo.bar >>>> 11020:9144:23/2/2018:08:16:7:22::CZWCJobHandler : Server Validation >>>> Failed - Server 192.168.x.x With IP 192.168.x.x is not registered >>>> 11020:9144:23/2/2018:08:16:7:22::CZWCJobHandler : Leaving >>>> ExecuteValidateServerJob >>>> >>>> However, the server is registered with the client: >>>> >>>> Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Zmanda\ZWC\1.0\Install\Servers >>>> value is 'scriptor.foo.bar' >>>> >>>> If I add the server IP (192.168.x.x) to the list of registered Servers, >>>> everything checks out fine: >>>> >>>> backup@scriptor:/home/manager amcheck -c campus shipping.foo.bar >>>> >>>> Amanda Backup Client Hosts Check >>>> -------------------------------- >>>> Client check: 1 host checked in 0.071 seconds. 0 problems found. >>>> >>>> (brought to you by Amanda 3.3.6) >>>> >>>> And the ZWC debug log says: >>>> >>>> 11020:8956:23/2/2018:08:21:17:29::CZWCJobHandler : Entering >>>> ExecuteValidateServerJob >>>> 11020:8956:23/2/2018:08:21:17:29::CZWCJobHandler : Server address to >>>> be validated from the list of authentic server = 192.168.2.203 >>>> 11020:8956:23/2/2018:08:21:17:29::CZWCJobHandler : Server name = >>>> 192.168.x.x >>>> 11020:8956:23/2/2018:08:21:17:29::CZWCJobHandler : Authentic Server >>>> name = scriptor.foo.bar >>>> 11020:8956:23/2/2018:08:21:17:29::CZWCJobHandler : Authentic Server >>>> name = 192.168.x.x >>>> 11020:8956:23/2/2018:08:21:17:29::CZWCJobHandler : Leaving >>>> ExecuteValidateServerJob >>>> >>>> Thanks, >>>> Chris >>>> >>> >>> >> >
