what the best way to exempt legit mail outs from 'self rejection' ?

one of my users is preparing template for b/cast emails and, sample
template gets rejected:

---
A message from <xxxx> to:
-> yyyy

was considered unsolicited bulk e-mail (UBE).

Our internal reference code for your message is 01613-17/PUvpUT3qkddF

---


-- 
Voytek


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