I keep getting the following error on two servers:

Error in processing, id=15852-01, parts_decode_ext FAILED: file(1) utility 
(/usr/bin/file) failed, exit 1 at (eval 86) line 165.

Has any one got any idea of a cause and or solution?


Here is an extract from the log file:

Jul 22 13:41:58 mail-server postfix/qmgr[2517]: A1D181A401C: 
from=<mcole...@sendingdomain.com>, size=212546, nrcpt=4 (queue active)
Jul 22 13:41:58 mail-server amavis[15852]: (15852-01) ESMTP::10024 
/var/spool/amavis/tmp/amavis-20090722T134158-15852: 
<mcole...@sendingdomain.com> -> 
<expo...@receivingdomain.com>,<k...@receivingdomain.com>,<expo...@mail-server.receivingdomain.com>,<k...@mail-server.receivingdomain.com>
 SIZE=212546 Received: from mail-server.localdomain ([127.0.0.1]) by localhost 
(mail-server.receivingdomain.com [127.0.0.1]) (amavisd-new, port 10024) with 
ESMTP; Wed, 22 Jul 2009 13:41:58 +0100 (BST)
Jul 22 13:41:58 mail-server amavis[15852]: (15852-01) Checking: 8ljl4hdeDd1c 
[64.18.2.175] <mcole...@sendingdomain.com> -> 
<expo...@receivingdomain.com>,<k...@receivingdomain.com>,<expo...@mail-server.receivingdomain.com>,<k...@mail-server.receivingdomain.com>
Jul 22 13:41:58 mail-server amavis[15852]: (15852-01) p005 1 Content-Type: 
multipart/mixed
Jul 22 13:41:58 mail-server amavis[15852]: (15852-01) p006 1/1 Content-Type: 
multipart/alternative
Jul 22 13:41:58 mail-server amavis[15852]: (15852-01) p001 1/1/1 Content-Type: 
text/plain, size: 1164 B, name:
Jul 22 13:41:58 mail-server amavis[15852]: (15852-01) p002 1/1/2 Content-Type: 
text/html, size: 5943 B, name:
Jul 22 13:41:58 mail-server amavis[15852]: (15852-01) p003 1/2 Content-Type: 
application/msword, size: 104960 B, name: Introduction Letter REWE.doc
Jul 22 13:41:58 mail-server amavis[15852]: (15852-01) p004 1/3 Content-Type: 
application/msword, size: 43008 B, name: Product Briefing for clip-on toilet 
deodorizers-REWE.doc
Jul 22 13:41:58 mail-server amavis[15852]: (15852-01) (!!)TROUBLE in 
check_mail: parts_decode_ext FAILED: file(1) utility (/usr/bin/file) failed, 
exit 1 at (eval 86) line 165.
Jul 22 13:41:58 mail-server amavis[15852]: (15852-01) (!)PRESERVING EVIDENCE in 
/var/spool/amavis/tmp/amavis-20090722T134158-15852
Jul 22 13:41:58 mail-server amavis[15852]: (15852-01) TIMING [total 135 ms] - 
SMTP greeting: 4 (3%)3, SMTP EHLO: 1 (0%)4, SMTP pre-MAIL: 1 (1%)4, mkdir 
tempdir: 0 (0%)5, create email.txt: 0 (0%)5, SMTP pre-DATA-flush: 5 (3%)8, SMTP 
DATA: 45 (33%)42, check_init: 1 (0%)42, digest_hdr: 1 (1%)43, digest_body: 2 
(1%)44, gen_mail_id: 1 (1%)44, mkdir parts: 1 (1%)45, mime_decode: 36 (27%)72, 
SMTP pre-response: 37 (27%)99, SMTP response: 0 (0%)99, rundown: 1 (1%)100
Jul 22 13:41:58 mail-server amavis[15852]: (15852-01) extra modules loaded: 
/etc/mail/spamassassin/FuzzyOcr.pm, 
/usr/lib/perl5/core_perl/auto/Storable/autosplit.ix, FuzzyOcr/Config.pm, 
FuzzyOcr/Deanimate.pm, FuzzyOcr/Hashing.pm, FuzzyOcr/Logging.pm, 
FuzzyOcr/Misc.pm, FuzzyOcr/Preprocessor.pm, FuzzyOcr/Scanset.pm, 
FuzzyOcr/Scoring.pm, MLDBM.pm, MLDBM/Sync.pm, MLDBM/Sync/SDBM_File.pm, 
SDBM_File.pm, Storable.pm, String/Approx.pm, Tie/Cache.pm
Jul 22 13:41:58 mail-server postfix/smtp[15896]: A1D181A401C: 
to=<expo...@receivingdomain.com>, relay=127.0.0.1[127.0.0.1]:10024, 
delay=168512, delays=168512/0.01/0.01/0.13, dsn=4.5.0, status=deferred (host 
127.0.0.1[127.0.0.1] said: 451 4.5.0 Error in processing, id=15852-01, 
parts_decode_ext FAILED: file(1) utility (/usr/bin/file) failed, exit 1 at 
(eval 86) line 165. (in reply to end of DATA command))
Jul 22 13:41:58 mail-server postfix/smtp[15896]: A1D181A401C: 
to=<k...@receivingdomain.com>, relay=127.0.0.1[127.0.0.1]:10024, delay=168512, 
delays=168512/0.01/0.01/0.13, dsn=4.5.0, status=deferred (host 
127.0.0.1[127.0.0.1] said: 451 4.5.0 Error in processing, id=15852-01, 
parts_decode_ext FAILED: file(1) utility (/usr/bin/file) failed, exit 1 at 
(eval 86) line 165. (in reply to end of DATA command))
Jul 22 13:41:58 mail-server postfix/smtp[15896]: A1D181A401C: 
to=<expo...@mail-server.receivingdomain.com>, relay=127.0.0.1[127.0.0.1]:10024, 
delay=168512, delays=168512/0.01/0.01/0.13, dsn=4.5.0, status=deferred (host 
127.0.0.1[127.0.0.1] said: 451 4.5.0 Error in processing, id=15852-01, 
parts_decode_ext FAILED: file(1) utility (/usr/bin/file) failed, exit 1 at 
(eval 86) line 165. (in reply to end of DATA command))
Jul 22 13:41:58 mail-server postfix/smtp[15896]: A1D181A401C: 
to=<k...@mail-server.receivingdomain.com>, relay=127.0.0.1[127.0.0.1]:10024, 
delay=168512, delays=168512/0.01/0.01/0.13, dsn=4.5.0, status=deferred (host 
127.0.0.1[127.0.0.1] said: 451 4.5.0 Error in processing, id=15852-01, 
parts_decode_ext FAILED: file(1) utility (/usr/bin/file) failed, exit 1 at 
(eval 86) line 165. (in reply to end of DATA command))

Kind Regards

Benedict White


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