Hi ,
I am having a very strange problem that I can’t figure out. The last couple of
weeks, several users are starting to complain that they are missing e-mails. If
I review one mail address, I can see that mail is being send from the same
sender(outside), to the same recipient(inside). But on e-mail one, the mail
arrives, e-mail two does not arrive and e-mail three arrives again. If the
mail does not arrive, several things are happening
1: Postfix sends the e-mail to Amavis
2: Amavis checks the message, but does not(!) give the mail a queue name.
3: Amavis sends it back to postfix, but postfix does not know what to do with
it. (it should relay it to Exchange)
Here are some log files..
May 3 11:30:13 postfix/qmgr[11636]: 4F2284AEBB: from=< OutsideMailAddress>,
size=3206634, nrcpt=1 (queue active)
May 3 12:08:43 amavis[19799]: (19799-01-2) FWD via SMTP: <
OutsideMailAddress> -> <InsideEmailAddress>, 250 2.1.0 Ok, id=19799-01-2, from
MTA([127.0.0.1]:10025): 250 2.1.0 Ok
May 3 12:08:43 amavis[19799]: (19799-01-2) Passed CLEAN, INTERNET
[193.172.235.144] [193.172.235.144] < OutsideMailAddress> ->
<InsideEmailAddress>, Message-ID:
<6e052cce3fa0fe4bbba020ff0fbc26eb8eb...@black.ad.amstelveen.nl>, mail_id:
IOWpcYMDVYkt, Hits: -, size: 3206634, queued_as: 250 2.1.0 Ok, 146190 ms
May 3 12:08:43 amavis[19799]: (19799-01-2) TIMING [total 146200 ms] - SMTP
pre-DATA-flush: 4 (0%)0, SMTP DATA: 940 (1%)1, check_init: 1 (0%)1, digest_hdr:
2 (0%)1, digest_body_dkim: 51 (0%)1, gen_mail_id: 5 (0%)1, mime_decode: 294
(0%)1, get-file-type4: 49 (0%)1, decompose_part: 5 (0%)1, parts_decode: 0
(0%)1, check_header: 4 (0%)1, AV-scan-1: 144786 (99%)100, spam-wb-list: 6
(0%)100, update_cache: 6 (0%)100, decide_mail_destiny: 2 (0%)100, fwd-connect:
12 (0%)100, fwd-mail-from: 1 (0%)100, fwd-rcpt-to: 5 (0%)100, fwd-data-cmd: 6
(0%)100, fwd-end-chkpnt: 1 (0%)100, prepare-dsn: 1 (0%)100, main_log_entry: 11
(0%)100, update_snmp: 3 (0%)100, SMTP pre-response: 2 (0%)100, SMTP response: 0
(0%)100, unlink-4-files: 1 (0%)100, rundown: 3 (0%)100
May 3 12:08:43 postfix/lmtp[17299]: 4F2284AEBB: to=<InsideEmailAddress>,
relay=127.0.0.1[127.0.0.1]:10024, conn_use=2, delay=2324, delays=14/2164/0/146,
dsn=2.1.0, status=sent (250 2.1.0 Ok, id=19799-01-2, from
MTA([127.0.0.1]:10025): 250 2.1.0 Ok)
May 3 12:08:43 postfix/qmgr[11636]: 4F2284AEBB: removed
I added “smtp_connection_cache_on_demand = no” in main.cf, but problem keeps
popping up.
Unfortunately I am taking over someone else’s job, and I do not have very much
experience with Postfix/Amavis. I hope someone can help me out!
We are using FreeBSD 7, Postfix 2.5.1, Amavis 2.6.1
Thanks,
Richard
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