Sorry to answer my own posts, problem hasn't gone away.  I've set log = 
level 5 and this is what I've found.

It seems that Amavis gives up at the 'CALLING SA check' stage, and skips 
to the final part to save and destroy the process in hand.

Does anyone have any advice how I can trace this issue further - is 
Amavis looking for a connection to a Spamassassin child and can't find one?

For an email that fails to process this is the end of the log

Jul  5 16:56:42 vps10521 amavis[9651]: (09651-01) SpamControl: calling 
spam scanner
Jul  5 16:56:42 vps10521 amavis[9651]: (09651-01) spam_scan: DSPAM not 
available, skipping it
Jul  5 16:56:42 vps10521 amavis[9651]: (09651-01) timer set to 800 s for 
SA (was 1200 s)
Jul  5 16:56:42 vps10521 amavis[9651]: (09651-01) calling SA parse, SA 
version 3.2.5, 3.002005, data as GLOB
Jul  5 16:56:42 vps10521 amavis[9651]: (09651-01) CALLING SA check
Jul  5 16:56:43 vps10521 amavis[9651]: (09651-01) child_finish_hook: 
invoking DESTROY methods
Jul  5 16:56:43 vps10521 amavis[9651]: (09651-01) Amavis::Cache DESTROY 
called
Jul  5 16:56:43 vps10521 amavis[9651]: (09651-01) Amavis::DB::SNMP 
DESTROY called
Jul  5 16:56:43 vps10521 amavis[9651]: (09651-01) ESMTP> 421 4.3.2 
Service shutting down, closing channel
Jul  5 16:56:43 vps10521 amavis[9651]: (09651-01) switch_to_client_time 
480 s, smtp response sent
Jul  5 16:56:43 vps10521 amavis[9651]: (09651-01) Amavis::TempDir 
DESTROY called
Jul  5 16:56:43 vps10521 amavis[9651]: (09651-01) (!)TempDir removal: 
tempdir is to be PRESERVED: /var/amavis/tmp/amavis-20100705T165642-09651

for an email that is ok:

Jul  5 16:38:37 vps10521 amavis[8072]: (08072-09) SpamControl: calling 
spam scanner
Jul  5 16:38:37 vps10521 amavis[8072]: (08072-09) spam_scan: DSPAM not 
available, skipping it
Jul  5 16:38:37 vps10521 amavis[8072]: (08072-09) timer set to 800 s for 
SA (was 1200 s)
Jul  5 16:38:37 vps10521 amavis[8072]: (08072-09) calling SA parse, SA 
version 3.2.5, 3.002005, data as GLOB
Jul  5 16:38:37 vps10521 amavis[8072]: (08072-09) CALLING SA check
Jul  5 16:38:38 vps10521 amavis[8072]: (08072-09) prolong_timer 
spam_scan_sa_finish: timer set to 1199 s
Jul  5 16:38:38 vps10521 amavis[8072]: (08072-09) spam_scan: 
score=-0.528 autolearn=no 
tests=[ALL_TRUSTED=-1.44,AWL=-0.608,HTML_IMAGE_ONLY_28=1.519,HTML_MESSAGE=0.001]
Jul  5 16:38:38 vps10521 amavis[8072]: (08072-09) prolong_timer 
spam_scan: remaining time = 1199 s
Jul  5 16:38:38 vps10521 amavis[8072]: (08072-09) enqueue: stat is not 
numeric: ""
Jul  5 16:38:38 vps10521 amavis[8072]: (08072-09) enqueue: deleting: 
132ab45ab78ee0097460be46dd0cce10
Jul  5 16:38:38 vps10521 amavis[8072]: (08072-09) enqueue: stat is not 
numeric: ""
Jul  5 16:38:38 vps10521 amavis[8072]: (08072-09) lookup: (scalar) 
matches, result="-999"

<cut lots of SA stuff>

(note these logs we from the same sender and recipient email address)

Colin.

On 30/06/2010 9:06 PM, Colin Harris - Website Development wrote:
> Dear all,
>
> I'm running amavisd-new on a server and it has been working ok, until the
> last few days.
>
> I'm getting a lot of queuing of emails, looking at the log files I get a
> few of these:
>
> postfix/smtp[1556]: DCDE21270BAE: to=<hid...@email.com>,
> relay=127.0.0.1[127.0.0.1]:10024, delay=300, delays=0.21/0.01/300/0,
> dsn=4.4.2, status=deferred (conversation with 127.0.0.1[127.0.0.1] timed
> out while receiving the initial server greeting)
>
> Sometimes they clear out after a while, but sometimes the only way to
> process them is via an Amavis restart or postqueue -f
>
> I'm running this with spamassassain and postfix if that's any help.
>
> Anyway if you can help that's great.
>
> Colin.
>
>
>
>
>
>
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>
>
>    

-- 

colin harris
website development
w...@colinharris.net <mailto:w...@colinharris.net>
www.colinharris.net <http://www.colinharris.net>

colin harris website development <http://www.colinharris.net>

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