Thanks so much for the thorough explanation; I did not realize the software checked Mime parts. Great info; problem solved.

Thanks,
Kelly Marchewa
Software Engineer | Midamerica Hotels Corporation

On 3/24/22 17:26, Damian wrote:
I am not sure why it is finding an "asc" file as only a PDF was attached.

The banned files mechanism checks mime parts, not only attachments.

Furthermore, even if I added ".asc" to the list above, it is still flagging the email as having banned content.
A text-file attachment internally transforms to a list of strings:

["multipart/mixed","application/octet-stream",".asc","file.txt"]

Your default policy has to handle those mime-types appropriately.

Example of a PDF inside a zip archive:

["multipart/mixed","application/octet-stream",".zip","file.zip",".pdf","file.pdf"]

A plain text body of a mail without attachments:

["text/plain",".asc"]
Your case probably has been:

["multipart/mixed","text/plain",".asc"]
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**THIS EMAIL ORIGINATED FROM OUTSIDE OUR ORGANIZATION. PLEASE BE VERY
CAREFUL ABOUT OPENING ANY ATTACHMENTS, DO NOT ENABLE ANY CONTENT OR MACROS IF PROMPTED, AND VERIFY THE EMAIL ADDRESS MATCHES THE SENDER. CONTACT THE IT
DEPARTMENT FOR ANY QUESTIONS.**
----------------------------------

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