Perhaps the report you are seeing which reads 'Spam detection software, running on the system "acmewebsites", has NOT identified this incoming email as spam' was generated by Spamassassin (or another spam detection software), not by Amavis. Amavis takes the total score given by the other spam detection software (usually Spamassassin) and can then adjust it according to more rules of its own before making a final decision. Amavis's rules might even bypass all previous scoring and impose an automatic discard. They are described in files in /etc/amavis/conf.d, especially 50-user.

On 25/12/2024 20:45, p...@philfixit.com.au wrote:

Hi
Amavis quarantined a mail with less than the required score, how can this happen ?

Content type: Spam
Internal reference code for the message is 2587633-16/VL5SambH1hmN

First upstream SMTP client IP address: [223.165.120.19]
   o4877.e.sub.davidjones.com.au
According to a 'Received:' trace, the message apparently originated at:
   [223.165.120.19], o4877.e.sub.davidjones.com.au
   o4877.e.sub.davidjones.com.au [223.165.120.19] using TLSv1.3 with cipher
   TLS_AES_128_GCM_SHA256 (128/128 bits)\t key-exchange X25519 server-signature
   RSA-PSS (2048 bits) server-digest SHA256 No client certificate requested

Return-Path:
   <bounces+36848281-5faf-u...@example.com@e.sub.davidjones.com.au>
From: David Jones<op...@sub.davidjones.com.au> (dkim:AUTHOR)
Message-ID: <2N1MR1WITtqvIJTfsy-_8A@geopod-ismtpd-14>
Subject: SALE Starts Online Now
The message has been quarantined as: V/spam-VL5SambH1hmN.gz

The message WAS NOT relayed to:
<yvet...@acmewebsites.com.au>:
    250 2.7.0 Ok, discarded, id=2587633-16 - spam

Spam scanner report:
Spam detection software, running on the system "acmewebsites",
has NOT identified this incoming email as spam.  The original
message has been attached to this so you can view it or label
similar future email.  If you have any questions, see
the administrator of that system for details.

Content preview:  Up to 50% off fashion & homewares. Shop huge deals instore
    from Boxing Day. DJ Logo 
(https://l.sub.davidjones.com.au/ls/click?upn=u001.yE9Px-2Fc9-2BssSkJm7SUbZKwWz1TzBmN2yMMQonjv5y5Sy3o8ejnKeLgRbsNJBfI3-2FuJhArKYq-2Fx4WoKz6Tpg2iA-3D-3D4AqR_Vb-2Fy6RPbw82R4IcJOIL0uTxe7md9wlR-2
    [...]

Content analysis details:   (2.9 points, 6.0 required)

  pts rule name              description
---- ---------------------- --------------------------------------------------
  0.0 SPF_HELO_NONE          SPF: HELO does not publish an SPF Record
-0.0 SPF_PASS               SPF: sender matches SPF record
  0.0 RCVD_IN_VALIDITY_RPBL_BLOCKED RBL: ADMINISTRATOR NOTICE: The
                             query to Validity was blocked.  See
                             
https://knowledge.validity.com/hc/en-us/articles/20961730681243
                              for more information.
                            [223.165.120.19 listed in bl.score.senderscore.com]
  0.0 RCVD_IN_VALIDITY_SAFE_BLOCKED RBL: ADMINISTRATOR NOTICE: The
                             query to Validity was blocked.  See
                             
https://knowledge.validity.com/hc/en-us/articles/20961730681243
                              for more information.
                             [223.165.120.19 listed in sa-accredit.habeas.com]
  0.0 HTML_FONT_LOW_CONTRAST BODY: HTML font color similar or
                             identical to background
  0.0 HTML_MESSAGE           BODY: HTML included in message
  0.0 HTML_IMAGE_RATIO_04    BODY: HTML has a low ratio of text to image
                             area
  0.5 KAM_REALLYHUGEIMGSRC   RAW: Spam with image tags with ridiculously
                              huge http urls
-0.1 DKIM_VALID             Message has at least one valid DKIM or DK signature
  0.1 DKIM_SIGNED            Message has a DKIM or DK signature, not necessarily
                             valid
-0.1 DKIM_VALID_AU          Message has a valid DKIM or DK signature from
                             author's domain
  2.5 KAM_ZWNS               Use of zero width space characters indicates a 
goal to
                             elude scanners
  0.0 UNPARSEABLE_RELAY      Informational: message has unparseable relay
                             lines

header.hdr

Return-Path:<bounces+36848281-5faf-u...@example.com@e.sub.davidjones.com.au>
Received-SPF: Pass (mailfrom) identity=mailfrom; client-ip=223.165.120.19; 
helo=o4877.e.sub.davidjones.com.au;envelope-from=bounces+36848281-5faf-u...@example.com@e.sub.davidjones.com.au;
 receiver=<UNKNOWN>
Authentication-Results: OpenDMARC; dmarc=pass (p=reject dis=none) 
header.from=sub.davidjones.com.au
Authentication-Results: mail.acmewebsites.com.au;
        dkim=pass (2048-bit key; unprotected) 
header.d=sub.davidjones.com.auheader.i=@sub.davidjones.com.au 
header.a=rsa-sha256 header.s=s1 header.b=2iSucZ/D;
        dkim-atps=neutral
Received: from o4877.e.sub.davidjones.com.au (o4877.e.sub.davidjones.com.au 
[223.165.120.19])
        (using TLSv1.3 with cipher TLS_AES_128_GCM_SHA256 (128/128 bits)
         key-exchange X25519 server-signature RSA-PSS (2048 bits) server-digest 
SHA256)
        (No client certificate requested)
        by mail.acmewebsites.com.au (Postfix) with ESMTPS id 061861BC0324
        for<u...@example.com>; Tue, 24 Dec 2024 16:03:43 +1100 (AEDT)
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=sub.davidjones.com.au;
        h=content-type:from:mime-version:subject:list-unsubscribe:
        list-unsubscribe-post:to:cc:content-type:from:subject:to;
        s=s1; bh=FpiPtj+LEylzHcOnWOpCbhWh4SFSg0Ap+ZjZNH1mRk8=;
        b=2iSucZ/Ds1PkRGs2DbDh/oau39+ean3oqBCf9jZx4+yyNyEsK78Vn42TQlGruE3m3/Dl
        yp5gy6qDwraiVYAz6p26tYpLEesF24i+HNlKZpNgfjHMOHAEDcGfgRkTGyWSo/Drl50y67
        zvz5hW9tIt37Gfhjn2EG5bNs6a+/LQY5r8cJotyEKH8j6FG/Xcmt4nfq6P0GSTSTXA6b1Y
        mekyeNMee53XbbGi1PNFISXcBJm4D5ms1Cx7r0QOzt04vIXQjy6TnQHQCJ02OuwOxrh2xN
        3j738YcBDCamGQ+EOwTspGJ9/ij1+I0sHmAb05JUqHqwyrzGoa9Ya1jRtk48+WDQ==
Received: by recvd-6b669b7d6c-cqdht with SMTP id 
recvd-6b669b7d6c-cqdht-1-676A40AA-D
        2024-12-24 05:03:38.360565077 +0000 UTC m=+3397206.668822129
Received: from MzY4NDgyODE (unknown)
        by geopod-ismtpd-14 (SG) with HTTP
        id 2N1MR1WITtqvIJTfsy-_8A
        Tue, 24 Dec 2024 05:03:38.314 +0000 (UTC)
Content-Type: multipart/alternative; 
boundary=84ca9c06bdc7443c845bccdca4f5ac9b2b47b1acc5177ac909def4ae7871
Date: Tue, 24 Dec 2024 05:03:38 +0000 (UTC)
From: David Jones<op...@sub.davidjones.com.au>
Mime-Version: 1.0
Message-ID: <2N1MR1WITtqvIJTfsy-_8A@geopod-ismtpd-14>
Subject: SALE Starts Online Now

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