Re: [amibroker] AB Crashes AGAIN

Wed, 29 Mar 2006 23:33:05 -0800

Dan,
 
Please start to realize that bug reports are for ME, not for you. It is ME that has to be aware of
it and fix. That's why I set up the RULES, how and where to post them.
 
There is huge difference between crash and other problem(s).
 
Crash is program exception that happens at certain address and it is reported
by crash recovery system
 
Such reports should be sent to special bugs -at- amibroker.com address because
a) only that way they can be filed into database and get proper attention
b) only that way all information is processed correctly (especially the address of exception)
 
Sending such reports to this list is bad idea because
a) I may have not notice it at all - there are so many posts sent to this list so it may be simply overlooked
b) no one except ME can address this anyway, so this is ME who should receive it. 
c) reading and interpreting crash recovery reports requires knowledge and TOOLS that you don't have
d) reports being sent in incorrect format (as it was the case this time) - specifically without VITAL
information such as crash address are useless because they do not allow to locate the place
where crash occurred.
e) this list is NOT for discussion about the beta. (There is a SEPARATE LIST !)
 
If people continue not to follow the rules about betas, I will stop releasing them to the public,
and I will setup special group of only 10-20 skilled people that will have access to the betas,
as I need to focus on development, not on discussions.
 
Best regards,
Tomasz Janeczko
amibroker.com
----- Original Message -----
Sent: Thursday, March 30, 2006 5:43 AM
Subject: Re: [amibroker] AB Crashes AGAIN

On Wednesday 29 March 2006 02:13 pm, Tomasz Janeczko wrote:
...
> install the beta you should notice the section "HOW TO REPORT BUGS" that is
> located at the very end of the read me hat clearly says where should you
> address your report and what should be included.

I, for one, appreciate seeing important bug reports (especially about
crashes).   I'd rather have the option of searching for bug reports myself,
to find out if a problem I am experiencing is already known, and perhaps
learn how to work around it.    A separate forum would obviously be good for
that purpose, but in many cases (not crashes), it is difficult for us to tell
whether something is a bug.

You should consider that users who risk using a beta version are there to help
you out as much as to get early access to the latest features.  We are
volunteers for you, and you need to nurture volunteers, even if we do silly
things sometimes.

dan

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