Hello,

Some users experience problem with certain symbols using eSignal Data Manager 
8.1.
IPlease install this version of eSignal Data Manager:
http://www.amibroker.com/bin/eSignalDMClient.exe

Best regards,
Tomasz Janeczko
amibroker.com
----- Original Message ----- 
From: "Tomasz Janeczko" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Thursday, January 03, 2008 12:49 PM
Subject: Re: [amibroker] Re: AB 5.03 receiving real time but not updating charts


> Hello,
> 
> Please go to 
> Tools->Preferences->Intraday
> and make sure that your "intraday chart refresh interval" is set to 3
> or lower.
> Also make sure that you are not filtering out certain hours (display 24 hours 
> trading)
> and that you have scrolled your chart to the rightmost position.
> 
> Generally if time&sales shows trades (as opposed to bid/ask only),
> charts will update.
> If you still experience any problem contact support with screenshots
> of charts and time&sales windows.
> 
> Best regards,
> Tomasz Janeczko
> amibroker.com
> ----- Original Message ----- 
> From: "martinfernando66" <[EMAIL PROTECTED]>
> To: <[email protected]>
> Sent: Wednesday, January 02, 2008 9:36 PM
> Subject: [amibroker] Re: AB 5.03 receiving real time but not updating charts
> 
> 
>> The problematic symbols update in real time the Time&Sales window
>> changing time, type, price, size, fields. On the Realtime Quote window
>> several fields change and background color changes to yellow,
>> including last, change, % change, volume, trade size, etc. Seems that
>> AB gets all data in real time correctly but the problematic symbols
>> charts are frozen. 
>> Regarding eSignal subscription, I'm subscribed to US and non-US
>> exchanges real time quotes and get charged for it, it's not for free!
>> 
>> Best regards,
>> Fernando
>> 
>> --- In [email protected], "Tomasz Janeczko" <[EMAIL PROTECTED]> 
>> wrote:
>>>
>>> The length of the symbol has nothing to do.
>>> What may matter is the non-US exchange (-DT suffix)
>>> Are you subscribed to this non-US exchange and is your subscription
>> real-time (NON delayed)?
>>> 
>>> Do these problematic symbols send TRADES (not only BID/ASK)
>>> You should check in Time&Sales or in real-time quote if
>>> LAST TRADE SIZE is different than zero and if it changes.
>>> 
>>> Best regards,
>>> Tomasz Janeczko
>>> amibroker.com
>>> ----- Original Message ----- 
>>> From: "martinfernando66" <[EMAIL PROTECTED]>
>>> To: <[email protected]>
>>> Sent: Wednesday, January 02, 2008 7:05 PM
>>> Subject: [amibroker] Re: AB 5.03 receiving real time but not
>> updating charts
>>> 
>>> 
>>> > Thomasz,
>>> > 
>>> > Thanks for your reply. I'm using eSignal. Receive quotes in real time
>>> > and AB also receives quotes for all symbols as seen in Realtime Quote
>>> > window (changing backgroung cell color to yellow on updates). 
>>> > Use upper case as indicated by eSignal. All symbols are on same
>>> > database, 1 min. For short name symbols (up to 5 char, e.g. ES #F) the
>>> > charts display data in real time, but for longer name symbols (8 char,
>>> > e.g. GB H8-DT) the charts don't move, only if manually I force
>>> > backfill it updates but after remain frozen again. Perhaps it has
>>> > nothing to do with the length of the symbol names.
>>> > 
>>> > Best regards,
>>> > Fernando
>>> > 
>>> > --- In [email protected], "Tomasz Janeczko" <groups@> wrote:
>>> >>
>>> >> Hello,
>>> >> 
>>> >> What data source you are using ?
>>> >> Do use use upper case for symbols (some sources are case-sensitive)?
>>> >> 
>>> >> Best regards,
>>> >> Tomasz Janeczko
>>> >> amibroker.com
>>> >> ----- Original Message ----- 
>>> >> From: "martinfernando66" <clogs@>
>>> >> To: <[email protected]>
>>> >> Sent: Wednesday, January 02, 2008 1:05 PM
>>> >> Subject: [amibroker] AB 5.03 receiving real time but not updating
>> charts
>>> >> 
>>> >> 
>>> >> > AB is receiving real time correctly, as checked on the real
>> time quote
>>> >> > window. Some symbols (5 char length) update charts correctly
>> but some
>>> >> > other (8 char length) don't work, freezing the corresponding
>> charts.
>>> >> > Is anyone experiencing similar behaviour? Any hint on how to
>> fix it?
>>> >> > Thanks.
>>> >> > 
>>> >> > 
>>> >> > 
>>> >> > Please note that this group is for discussion between users only.
>>> >> > 
>>> >> > To get support from AmiBroker please send an e-mail directly to 
>>> >> > SUPPORT {at} amibroker.com
>>> >> > 
>>> >> > For NEW RELEASE ANNOUNCEMENTS and other news always check DEVLOG:
>>> >> > http://www.amibroker.com/devlog/
>>> >> > 
>>> >> > For other support material please check also:
>>> >> > http://www.amibroker.com/support.html
>>> >> > 
>>> >> > Yahoo! Groups Links
>>> >> > 
>>> >> > 
>>> >> > 
>>> >> > 
>>> >> >
>>> >>
>>> > 
>>> > 
>>> > 
>>> > 
>>> > Please note that this group is for discussion between users only.
>>> > 
>>> > To get support from AmiBroker please send an e-mail directly to 
>>> > SUPPORT {at} amibroker.com
>>> > 
>>> > For NEW RELEASE ANNOUNCEMENTS and other news always check DEVLOG:
>>> > http://www.amibroker.com/devlog/
>>> > 
>>> > For other support material please check also:
>>> > http://www.amibroker.com/support.html
>>> > 
>>> > Yahoo! Groups Links
>>> > 
>>> > 
>>> > 
>>> > 
>>> >
>>>
>> 
>> 
>> 
>> 
>> Please note that this group is for discussion between users only.
>> 
>> To get support from AmiBroker please send an e-mail directly to 
>> SUPPORT {at} amibroker.com
>> 
>> For NEW RELEASE ANNOUNCEMENTS and other news always check DEVLOG:
>> http://www.amibroker.com/devlog/
>> 
>> For other support material please check also:
>> http://www.amibroker.com/support.html
>> 
>> Yahoo! Groups Links
>> 
>> 
>> 
>> 
>>
> 
> 
> Please note that this group is for discussion between users only.
> 
> To get support from AmiBroker please send an e-mail directly to 
> SUPPORT {at} amibroker.com
> 
> For NEW RELEASE ANNOUNCEMENTS and other news always check DEVLOG:
> http://www.amibroker.com/devlog/
> 
> For other support material please check also:
> http://www.amibroker.com/support.html
> 
> Yahoo! Groups Links
> 
> 
> 
> 
>

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