Carolyn --
My policy in such cases is to ask my credit card company to not pay the
bill. They may want the request in writing, but I find the satisfaction
is more than worth the trouble.
-- Keith
cbarnes43 wrote:
I've been a customer of DTN for 6 years now and I no longer need the
feed. My broker now supplies the feed I previously needed. I called
them this morning to discontinue the service. (Today is the last
busness day of the month of October.) I was informed (politely) that I
would be charged for the next month, November, as well because this
was their "policy".
My own policy is not to pay for services I have discontinued, but
unfortunately this is difficult to do with people who have had your
credit card number for 6 years.
I wanted those of you planning to sign up with DTN, current customers,
and those of you considering a change to be aware of this "policy".
Carolyn Barnes
