Thank you, Simon.

If I may impose upon you again:  I don't have much experience in what ISPs
should or sould not do. What would be the correct procedure for them to
follow? Should they inform me ahead of time of the exact time at which they
will zero out the access logfile; or should they leave the old access file
intact for me to download while starting a new access file?

Maybe I can convince them of following one or the other recommendation.

Thanks again.

Sergio Reyes

----- Original Message -----
From: "Simon West" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Tuesday, March 13, 2001 9:15 AM
Subject: RE: [analog-help] Regarding how to "zero out" an access log.


> Sergio,
>
> Bad behaviour by your ISP! Do you already minimise the gaps by automating
a
> copy to a local file (cron schedule or windows scheduled task). ftp can be
> scripted to do this on either platform (don't know anything about
Macs!)and
> then at least you would get most of the data. it should be a simple matter
> to look at the first line in the new file and check it against the first
> line in the previous one - if they are different then the ISP has rotated
> (or just zapped) the logs.
>
> I suppose this all depends on the speed and cost of your ISP link - paid
for
> dial up modem would make this an expensive and slow option. The only
> alternative would be to change ISP's, and remember to ask about this in
the
> list of requirements before you sign up!
>
> Cheers
>
> Simon West
>
> -----Original Message-----
> From: TERMIS [mailto:[EMAIL PROTECTED]]
> Sent: 13 March 2001 12:50
> To: [EMAIL PROTECTED]
> Subject: [analog-help] Regarding how to "zero out" an access log.
>
>
> Greetings.
>
> This is a bit tangential, but I hope someone may still want to and be able
> to help me.
>
> My ISP "empties out" my access log file at irregular intervals (without
> notifying me beforehand) so I never can catch them and download it just
> before they do so, with the result that I'm left with gaps in my access
> data.
>
> I asked them to do something about it and they said that they may
implement
> a utility that will permit me to "zero out" the log file at my leisure,
but
> they don't know if or when this will happen.
>
> They do not give me permission to use the "echo> access_log" command in
> telnet to empty the log file, for security reasons, or so they said.
>
> My question to you: is there a way to use either my ftp program or telnet
> itself to get around this? I was thinking that maybe I can change the name
> of the log file (say, to "access_logx") and immediately create another
> "access_log" file. Would this work? Or is there something intrinsic in
these
> types of files that would create havoc for me if I did this?
>
> I thank you in advance for any help on this (to me) sticky problem.
>
> Sergio Reyes
>
>
>
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