[snip] Yep, I'm looking at the request report. I can ask my webdesigner and my webhost for the exact setup but my understanding is that the page in question will only come up after something has been submitted - it's a "Thanks for submitting info" page! 577 vs 53 seems to be a cause for concern. Something is amiss.
This may not be as weird as you think. While I don't know the details of your site or the nature of its traffic, there's quite a few potential factors which could cause the imbalance you describe.
* As Stephen suggests, if the form is encoded so it's a "hit" on
the same file for a form view as well as a submission, then only
half the hits on that file will generate an email. * Not everyone will fill in the form correctly. If there's any
kind of error-checking, then only a successful submission will
generate at email. Someone viewing the form once, making a
mistake, and then getting it right, will be three hits for only
one email. * Not everyone who views the form will choose to fill it in, so
there'll be more hits without generating an email. * Not everyone who visits your website is a human. A significant
number of visits will be from robots, either those for search
engines indexing your site, or those from spammers looking for
email addresses, or for other purposes. I've just looked at
one of the websites I'm responsible for, and fully 15% of the
traffic comprises robots of some kind, not humans. And the
robots are unlikely to submit a form. * Your system may be broken, and maybe the email fails to arrive
if there's a certain combination of user inputs.Given all these factors, a difference of 10 to 1 in form views versus form submission emails wouldn't surprise me at all.
But Stephen's right: look at the raw logs.
And if you need to debug a problem, have your form do some logging of its own, and don't relay solely on the email to capture your data.
Stil
-- Stilgherrian <[EMAIL PROTECTED]> Internet, IT and Media Consulting, Sydney, Australia. ABN 25 231 641 421 mobile 0407 623 600 (international +61 407 623 600) fax 02 9516 5630 (international +61 2 9516 5630) +------------------------------------------------------------------------ | TO UNSUBSCRIBE from this list: | http://lists.isite.net/listgate/analog-help/unsubscribe.html | | Digest version: http://lists.isite.net/listgate/analog-help-digest/ | Usenet version: news://news.gmane.org/gmane.comp.web.analog.general | List archives: http://www.analog.cx/docs/mailing.html#listarchives +------------------------------------------------------------------------
