On Friday, July 21, 2006 7:50 AM [EDT],
[EMAIL PROTECTED] <[EMAIL PROTECTED]> wrote:

Our group have been using Analog since Apr. 2002 to see how often
people
access our website. In our reports, the average monthly #reqs under
"OS unknown" in "Operating System Report" is as following:

    Year       #reqs
------------------------
    2002        1600
    2003        2400
    2004        4500
    2005        8300
    2006       19000

You can see that the number is increasing each year. It seems not
reasonable to count those #reqs as people "actually" using our
websites. How can I determine if these OS unknown includes robots
or search engines?

You can find a fairly comprehensive list of known Robots, nicely confgured as a ROBOTINCLUDE list at:
http://www.wadsack.com/robot-list.html

How can I decrease the OS unknown numbers?

Browser strings usually indicate the OS that the browser is running on. If you do a full Browser Report (BROWSERREP ON) you should be able to pick out browsers that don't specify an OS. You can make this easier by specifying commands like
BROWREPEXCLUDE *Windows*
etc to exclude the known ones.

Once you get a list of Browser Strings that aren't recognized as Robots (with ROBOTINCUDE commands) and that don't include OS strings, you can use BROWALIAS commands to assign an Operating System.

Here's an example that changes a Browser from "OS Unknown" to "Windows XP":
BROWALIAS Microsoft-WebDAV-MiniRedir/5.1.2600 "Microsoft-WebDAV-MiniRedir/5.1.2600 (Windows NT 5.1)"

Aengus


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