Hello Aengus, thank you for your response. You're not discouraging me, I love to learn about this, I just don't want to do something to screw up the entire website while poking around. It is a very complex system that someone created most likely for job security and is scary working in it. Your suggestion that the locations changed is probably correct so I'll check it out.
Thank you again. Louise -----Original Message----- From: analog-help-boun...@lists.meer.net [mailto:analog-help-boun...@lists.meer.net] On Behalf Of Aengus Sent: Wednesday, July 15, 2009 1:38 PM To: Support for analog web log analyzer Subject: Re: [analog-help] help! Louise Martineau <lmartin...@sema4usa.com> wrote: > Hi have been tasked with obtaining the listing of hits to a website my > company is overseeing. I am in no way a web person so am not sure > what is needed to generate up to date numbers. I have been playing > around with the bugtracking section of the site a bit and I noticed > that several years ago, Analog was providing the lists but what I can > see and generate seems to be all old. When you say "generate", do you mean that you are accessing a web form that will generate an Analog report on the fly? (there will usually be a "Program Started" timestamp at the top of the Analog report). If you are getting "fresh" reports, but with old data, then you need to find the Analog configuration files, and verify that it's looking in the correct location for the logfiles. You may also want to check that the web form is actually allowing you to select the most recent logfiles. > What do I have to do to see updated information? The answer to that question very much depends on the specifics of the situation. You might have to tell Analog to look in a new location for logfiles. The format of your logfiles might have changed, in which case, you might have to tell Analog about the new format. Analog might be working just fine, but the form that you use to generate reports might be out of date, and only looking at old logfiles. Or, if the reports that you are seeing aren't being freshly generated, but old, static reports, the cron job that creates the reports might not be running any more. Most of these questions can be answered by logging on to the server where the reports are, and figuring out how (and when) they were created, but there aren't any generic answers - it all depends on how the server was set up. I don't want to discourage you - it's not actually as complicated as it might sound, it's just that "local knowledge" is needed to answer the question. Aengus +----------------------------------------------------------------------- - | TO UNSUBSCRIBE from this list: | http://lists.meer.net/mailman/listinfo/analog-help | | Analog Documentation: http://analog.cx/docs/Readme.html | List archives: http://www.analog.cx/docs/mailing.html#listarchives | Usenet version: news://news.gmane.org/gmane.comp.web.analog.general +----------------------------------------------------------------------- - +------------------------------------------------------------------------ | TO UNSUBSCRIBE from this list: | http://lists.meer.net/mailman/listinfo/analog-help | | Analog Documentation: http://analog.cx/docs/Readme.html | List archives: http://www.analog.cx/docs/mailing.html#listarchives | Usenet version: news://news.gmane.org/gmane.comp.web.analog.general +------------------------------------------------------------------------
