On 07/16/2010 01:31 AM, Maps.Huge.Info (Maps API Guru) wrote:
One thing that mitigates the occasional unhappy and misinformed user
is time. Once your app has been on the market for a while, those
comments won't affect your overall rating nor your position in the
popularity rankings. All you have to be is patient and keep working to
improve your app. Our app "Radar Now!" has nearly 5,000 ratings after
about a year. We still get the occasional "Sux uninstall" one star
rating but those are overwhelmed by the "Love it" and "Fantastic app"
five stars.
This is true as such, but it would be very interesting if you have
statistics that would give a ratio to indicate a percentage how many of
your happy daily users that have submitted a 3+ rating or a positive
comment as opposed to those who run it once and leave a "sux"+single
star. Then compare that to the ratio of positive/negative emails sent to
you.
In theory the ratios should be similar, but I certainly don't see that.
Best / Jonas
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